Essential Functions

Patrol & Community Safety 55%

• Conduct regular patrols by foot, vehicle, or bike of the campus property, including academic buildings, residence halls, and grounds.
• Monitor for and report suspicious activity, safety hazards, maintenance concerns, or unauthorized access.
• Check and secure buildings after hours; open and unlock buildings or rooms as assigned.
• Report lighting and other facility issues to Facilities Management using appropriate work order systems.
• Provide walking safety escorts and lockout assistance to members of the campus community.
• Assist with traffic control, parking enforcement, and visitor guidance as needed.
• Attend department meetings and training sessions as assigned.

Community Engagement 25%

• Actively engage with students, faculty, staff, and visitors to build positive relationships and foster trust.
• Participate in campus and departmental community engagement programs and safety initiatives.
• College events and emergency support to help maintain safety and provide visible security presence as assigned.
• Support emergency response efforts by guiding responding agencies, assisting first responders, while following department protocols.
• Assist in non-emergency & emergency medical transports when authorized to do so.
• Respond to fire, intrusion, trouble, door, panic alarms and notify appropriate personnel when necessary

Communication & Documentation 20%

• Answer and respond to routine radio and phone communications during shift.
• Complete accurate, timely, and professional written reports of incidents, observations, and service calls.
• Maintain confidentiality and follow college and department policies regarding records and information sharing.

Perform other duties as assigned by management.

Required Experience

1 to 5 years of experience in security, law enforcement, emergency response, or a related field.

Required Certification(s)

• Current certification in CPR and First Aid, or ability to obtain within 30 days of hire.
• Valid driver's license and ability to meet Smith College's driving credential requirements.

Knowledge of:

• Relevant experience in law enforcement, public safety, security, or emergency dispatching.
• Proficiency with Microsoft Office and ability to quickly learn and use new software (IMC, EMS, ARMS, CJIS, OneCard, etc.).

Skills

• Ability to function calmly and efficiently in all types of situations including emergencies or high-pressure situations.
• Commitment to working effectively with individuals from diverse backgrounds.
• Ability to de-escalate tense situations.
• Ability to walk and stand for long periods, work in inclement weather, and occasionally lift over 25 pounds.
• Proficiency with Google and ability to quickly learn and use new software.

Preferred Qualifications