Involves supervising security officers who: provide safety and security to learners, patients and staff, de-escalate patients and visitors who are behaving as though they are experiencing mental crisis, guard university property, observe and report suspicious circumstances and criminal activity to UC Health Communications Technicians and UCSFPD Communications Dispatch for further investigation/disposition by UCSF PD, patrol UCSF preventing crime and increasing safety for visitors, learners, Staff and patients, assist with crowds and traffic at public events.

Under general supervision of the Security Operations Manager and the Security Director, the Security Supervisor will supervise and train or oversee the training of all Public Safety Ambassadors and/or Public Safety Officers. Supervisors will be responsible for completing performance evaluations.

Supervisors will spend at least 50-75 percent of their shift in the field, actively working with and observing the officers they supervise, as they work. Supervisors are expected to respond to calls for service, they are expected to take a supervisory role on the calls when necessary. Supervisors are expected to assist their officers on calls for service and they are also expected to assist with break/lunch relief by covering posts when shift coverage is low. Security Supervisor candidates must be able to successfully pass fingerprint and background checks.

The Security Services Supervisor has supervisory responsibility over a group of Security Service Officers on an assigned shift or detail, performs administrative functions related to shift/event scheduling, vacations, time off and ensuring accuracy of time keeping, report preparation, and information gathering and dissemination. The shift supervisor oversees the training of officers in the field, under the guidance of their division manager.

The Security Services Supervisor will also provide direct on-site supervision of Security Officers to ensure compliance with stated policies and program services. Incumbent will serve as the site/shift Supervisor and will provide direct liaison of all critical matters to the Security Administration team members in their absence, to ensure compliance with departmental or organizational culture, policies, procedures, and defined internal controls. The Security Services Supervisor ensures accountability and stewardship of department resources (operational, financial, and human) in compliance with departmental standards and procedures.

The final salary and offer components are subject to additional approvals based on UC policy. Your placement within the salary range is dependent on a number of factors, including your work experience and internal equity within this position classification at UCSF. The hourly range for this position is $28.64-$60.92, depending on experience. To learn more about the benefits of working at UCSF, including total compensation, please visit: https://ucnet.universityofcalifornia.edu/compensation-and-benefits/index.html