Albany, New York
Albany, New York
Albany, New York
Philadelphia, Pennsylvania
Boston, Massachusetts
West Chester University
San Bernardino, California
Taguig, Philippines
Lowell, Massachusetts
Posted: 18-Aug-25
Location: Pittsburgh, Pennsylvania
Type: Full Time
eNGINE builds Technical Teams. We are a Solutions and Placement firm shaped by decades of interaction with Technical professionals. Our inspiration is continuous learning and engagement with the markets we serve, the talent we represent, and the teams we build. Our Consulting Workforce is encouraged to enjoy career fulfillment in the form of challenging projects, schedule flexibility, and paid training/certifications. Successful outcomes start and finish with eNGINE.
eNGINE is hiring an entry-level Help Desk Specialist to support our customer, a global leader in mobile apps for sports teams. This is a rare opportunity to get your foot in the door with one of the most exciting digital sports companies out there.
Why This Role?
- Work with some of the most iconic sports teams in the world
- Join a fast-paced digital environment where every day is game day
- Hybrid role - working onsite and at home
- Flexible schedule: mix of early mornings, day shift, nights, and weekends
What You’ll Be Doing
- Provide front-line support to clients using mobile apps
- Troubleshoot app issues during live games and special events
- Monitor fan reports and proactively test mobile app performance
- Ensure game-day stats and content are updated accurately
- Collaborate with Engineering and Project Management teams
What You Bring
- Associate’s degree (or relevant experience)
- Strong communication and organizational skills
- Passion for sports and tech
- Familiarity with tools like Slack, JIRA, and CMS platforms a plus
- Desire to learn, grow, and potentially convert to a full-time employee
Bonus Points
- 1+ year of Help Desk or tech support experience
- Experience working with mobile apps or fan engagement platforms
- Understanding of sports stats and how games are structured