Information Technology Services (ITS) at the University at Albany seeks individuals with the skills and desire to work in a dynamic and complex hybrid on-premises/cloud environment as an Identity and Access Management Analyst (IAM Analyst). This position is part of the group responsible for helping protect the university's systems, network and data by supporting critical services for account provisioning, deprovisioning, authentication and authorization.  

The IAM Analyst collaborates with people and groups across the university, including other ITS service teams and key campus offices (Human Resources, Registrar, Financial Aid). The IAM Analyst will help in modernizing and improving processes, contribute to complex strategic projects and other strategic work beyond daily support activities. The successful candidate is highly organized, attentive to detail, and adept at working independently or as part of a team.

This role is designated as an Essential Employee.

Primary Responsibilities:

• Provide advanced administrative PeopleSoft support, including executing security change requests, managing and auditing role-based access controls, processing and resolving duplicate ID conflicts, and overseeing deprovisioning activities.
• Perform account administration activities, including account and access provisioning, auditing for compliance with security policies and standards, faculty and staff terminations, department transfers, student academic life cycles, and exception processing
• Manage multi-factor authentication (MFA) services, including policy updates, threat monitoring, implementation of new Duo Security features, and assisting users with MFA enrollment and device configuration.
• Assist and train student assistants.
• Provide Tier 2 support for identity and access issues.
• Perform other related duties as assigned.

Functional and Supervisory Relationships:

• Reports to: Chief Information Security Officer
• Supervises the following positions: None
• May supervise employees as assigned

Job Requirements:

• Excellent interpersonal, oral and written communication skills.   
• Ability to organize work, prioritize tasks, and manage multiple and changing priorities.   
• Provide scheduled support and consultation outside normal business hours, including occasional evenings, holidays, or weekends, within reasonable professional obligation and expectation. 
• Report to campus in-person on Mondays, Wednesdays, Fridays, and as needed. This position is eligible to telecommute on Tuesdays and Thursdays, following a probationary period and with supervisor approval.

Minimum Qualifications:

• A bachelor's degree from a college or university accredited by a U.S. Department of Education (DOE) or internationally recognized accrediting organization; or an associate's degree and a minimum of 3 years in information technology roles.
• At least 2 years of experience managing identity and access functions, such as account provisioning and de-provisioning.
• Experience working with application security configurations with Enterprise Resource Planning (ERP) platforms such as PeopleSoft.
• Experience with directory services, including account and group security and structure. 
• Experience with multi-factor authentication services.
• Demonstrated ability to develop inclusive and equitable relationships within our diverse campus community. 
• Demonstrated ability to support diversity, equity, access, inclusion, and belonging, relative to their role.

Preferred Qualifications:

• Master's degree from a college or University accredited by the US Department of Education or internationally recognized accrediting organization.
• Experience in higher education.
• Experience with cloud-based identity and access management operations.
• Experience with project management.
• Experience with IT Service Management practices.

Working Environment:

• Typical office environment

This is a promotional opportunity for current UAlbany employees.

Eligibility for Consideration:

• You must be employed at the University at Albany campus.
• You must be in a State-funded UUP professional position (MC employees are not eligible).
•  You must have a permanent, term, or probationary appointment. Only temporary employees employed by UAlbany for three or more consecutive years can be considered eligible.

For details concerning the University's Promotion Policy for Professional Employees, please see HR Memorandum 88-4.

Professional Rank and Salary Grade: Assistant for University Systems Analysis, SL-4, $85,000-$90,000

Special Note: Visa sponsorship is not available for this position. If you currently need sponsorship or will need it in the future to maintain employment authorization, you do not meet eligibility requirements. Additionally, please note that UAlbany is not an E-Verify employer.

The Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act, or Clery Act, mandates that all Title IV institutions, without exception, prepare, publish and distribute an Annual Security Report. This report consists of two basic parts: disclosure of the University's crime statistics for the past three years; and disclosures regarding the University's current campus security policies. The University at Albany's Annual Security Report is available in portable document format [PDF] by clicking this link http://police.albany.edu/ASR.shtml

Pursuant to NYS Labor Law 194-A, no State entity, as defined by the Law, is permitted to rely on, orally or in writing seek, request, or require in any form, that an applicant for employment provide his or her current wage, or salary history as a condition to be interviewed, or as a condition of continuing to be considered for an offer of employment, until such time as the applicant is extended a conditional offer of employment with compensation, and for the purpose of verifying information, may such requests be made.  If such information has been requested from you before such time, please contact the Governor's Office of Employee Relations at (518) 474-6988 or via email at info@goer.ny.gov.

THE UNIVERSITY AT ALBANY IS AN EO/AA/IRCA/ADA EMPLOYER

Please apply online via http://albany.interviewexchange.com/candapply.jsp?JOBID=191643

Apply Online

About University at Albany (SUNY)

The University at Albany, SUNY, offers exciting and rewarding careers to those who seek opportunities to grow and excel. Driven by a passion for excellence and a desire to make a positive impact on the community and the world, UAlbany is one of the nation's most diverse public R1 institutions. There are exceptional benefits available to employees. For more information, please visit: https://www.albany.edu/human-resources/careers-ualbany

Connections working at University at Albany (SUNY)