The IT Director, Networking Services plays a pivotal leadership role in supporting Syracuse Universitys academic, research, and administrative missions by ensuring the delivery of robust, secure, and reliable network infrastructure and services. This position is responsible for the strategic planning, implementation, and continuous improvement of all aspects of networking services, including wired and wireless connectivity, network security, and telecommunications infrastructure.

As a member of the ITS leadership team, the Director collaborates across the university to align network technologies with institutional priorities, ensuring a forward-looking, resilient, and responsive IT environment. The Director also serves as the universitys subject matter expert and strategic advisor for all networking-related initiatives.

Education and Experience:

Bachelors degree in a technical field is required with at least ten or more years of relevant and progressively responsible experience in providing leadership and supervision in higher education technology services.

Skills and Knowledge:

Proven experience in a leadership role(s) within Networking or related IT management positions.
Excellent leadership, communication, and interpersonal skills with the ability to collaborate effectively across departments.
Strong analytical and problem-solving abilities to address complex networking challenges.

Responsibilities:

Strategic Leadership and Planning:

Develop and execute a long-term vision and strategic roadmap for Networking Services that aligns with the Universitys mission and ITS strategic objectives.
Continuously evaluate emerging technologies, evolving standards, industry trends, and best practices to guide investment and innovation in network infrastructure and capabilities.
Advise senior leadership on network planning, policy development, risk mitigation, and service delivery.

Operations Management:

Oversee the design, implementation, and management of enterprise-wide networking systems, including LAN, WAN, wireless networks, internet connectivity, firewalls, load balancers, and VPN.
Ensure enterprise-grade high availability, scalability, security, and performance across all networking services.
Establish, maintain, and enforce operational standards, SLAs, and performance metrics.

Policy and Compliance:

Develop and enforce policies, procedures, and standards for network usage, security, and performance.
Ensure compliance with applicable laws, regulations, university policies, and industry standards (e.g., PCI-DSS, NIST) supporting audits, reporting, and regulatory obligations.
Lead business continuity and disaster recovery planning and testing for network infrastructure.

Budget and Resource Management:

Plan, manage, and forecast the Networking Services budget, aligning fiscal stewardship with strategic priorities and operational needs.
Lead procurement strategies and lifecycle management for network hardware, software, and services.
Ensure cost-effective support and maintenance strategies, including vendor and contract management.

Team Leadership and Development:

Supervise, mentor, and develop a high-performing team of leaders, network engineers, analysts, and technicians.
Foster a culture of collaboration, accountability, continuous learning, and customer service excellence.
Support recruitment, onboarding, and retention of top talent in network services.

About Syracuse University:

Syracuse University is a private, international research university with distinctive academics, diversely unique offerings, and an undeniable spirit. Located in the geographic heart of New York State, with a global footprint, and over 150 years of history, Syracuse University offers a quintessential college experience.

The scope of Syracuse University is a testament to its strengths: a pioneering history dating back to 1870; a choice of more than 200 majors, 100 minors, and 200 advanced degree programs offered across the Universitys 13 schools and colleges; over 15,000 undergraduates and over 6,000 graduate students; more than a quarter of a million alumni in 160 countries; and a student population from all 50 U.S. states and 123 countries. For more information, please visit http://www.syracuse.edu.

About the Syracuse area:

Syracuse is a medium-sized city situated in the geographic center of New York State approximately 250 miles northwest of New York City. The metro-area population totals approximately 500,000. The area offers a low cost of living and provides many social, cultural, and recreational options, including parks, museums, festivals, professional regional theater, and premier shopping venues. Syracuse and Central New York present a wide range of seasonal recreation and attractions ranging from water skiing and snow skiing, hiking in the Adirondacks, touring the historic sites, visiting wineries along the Finger Lakes, and biking on trails along the Erie Canal.

Application Deadline:
Full Consideration By:

To apply, visit https://www.sujobopps.com/postings/109638

Syracuse University is an equal-opportunity institution. The University prohibits discrimination and harassment based on race, color, creed, religion, sex, gender, national origin, citizenship, ethnicity, marital status, age, disability, sexual orientation, gender identity and gender expression, veteran status, or any other status protected by applicable law to the extent prohibited by law. This nondiscrimination policy covers admissions, employment, and access to and treatment in University programs, services, and activities.

Syracuse University has a long history of engaging veterans and the military-connected community through its educational programs, community outreach, and employment programs. After World War II, Syracuse University welcomed more than 10,000 returning veterans to our campus, and those veterans literally transformed Syracuse University into the national research institution it is today. The Universitys contemporary commitment to veterans builds on this historical legacy, and extends to both class-leading initiatives focused on making an SU degree accessible and affordable to the post-9/11 generation of veterans, and also programs designed to position Syracuse University as the employer of choice for military veterans, members of the Guard and Reserve, and military family members.

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About Syracuse University

Syracuse University is a place where talent, desire, and opportunity thrive. In 12 different schools and colleges that span the liberal arts and professional disciplines, students, faculty, and staff from diverse backgrounds come together to learn, create, and break boundaries. The University is also a vital part of the community, providing services as well as being a leader in employee benefits, work-life and organizational development, training, student employment, staff relations, and workforce diversity. Syracuse itself is located at the crossroads of New York State, and offers a lush landscape of seasons. From fun-filled summers in the Finger Lakes to snowy winters that thrill outdoor sports enthusiasts, the area truly has something for everyone.

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