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Job Description Under general supervision, provides production support for our Epic EMR, focusing on issues related to access, performance, workstation configuration, and printing. This role demands exceptional customer service skills, the ability to manage multiple tasks efficiently, and a proactive approach to troubleshooting. The ideal candidate will collaborate effectively with team members, demonstrate agility in adapting to shifting priorities, and contribute to project-level work such as department moves, new facility go-lives, and other duties as assigned. Attention to detail and a strong technical, analytical mindset are essential for success in this role.
Minimum Qualifications
Bachelor's degree and 2 years of relevant work experience. Epic certification preferred; proficient in Epic applications build for workstations and printers, change control, and Data Courier. Experience with Windows server support and scripting desired.
Our Comprehensive Employee Benefits Include:
An array of retirement plan options, each with a generous employer contribution.
Affordable health insurance options, including dental, vision and prescription coverage that begin on day one.
Paid vacation and sick leave, including short and long-term disability and paid parental leave.
Get the most out of the Public Service Loan Forgiveness program.
