Position Number: 002166

Department: Library (Adm)

Employment Type: Permanent - Full-time

Months Per Year: 12

Essential Duties and Responsibilities:

• Serves as a service point contact between Library staff and the security team. 
• Works under the direction of the Library Security Director to assist in the operation of the various components of the library's security program. 
• Encompasses the library's security personnel, video surveillance equipment, card access, and intrusion alarms.
• Patrols the building daily to support the Building Operations team in identifying issues.
• Serves as responder for building fire alarms, facilities disasters & medical emergencies.
• Assists in scheduling Temporary Library Security Officers.
• Serves as liaison to Campus Police and administration duties of the library's Security Office. 
• Must have the ability to meet and communicate with students, faculty, staff, and the public in a courteous, tactful and effective manner. 
• Must be able to effectively communicate university and library expectations to these populations in order to encourage compliance with guidelines, policies, and standards.

Minimum Experience / Education:

Preferred Education Skills and Experience:

• 5 years of law enforcement or security related experience and/or has completed Basic Law Enforcement training or an equivalent training experience. 
• Good interpersonal and communication skills as well as the ability to work independently are essential; also be a vital team player.
• Experience with and ability to utilize de-escalation skills.
• Experience with incident reporting  and documentation.
• Previous administrative clerical experience preferred.
• Experience and ability to multi-task and work.
• Experience with chain of command
• Experience with Customer Service.
• Strong attention to details.

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About The University of North Carolina at Charlotte

UNC Charlotte is North Carolina's urban research institution. Our campus is located in the piedmont of North Carolina, just two hours from the mountains and three hours from the Atlantic Ocean. A large public university with a small college feel, more than 27,200 students consider UNC Charlotte’s 1,000-acre campus their home away from home.

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