The OSU-Cascades campus is seeking an Information Technology Manager. This is a full-time (1.00 FTE), 12-month, professional faculty position.

This position is located in Bend, Oregon.

The IT Manager for OSU-Cascades serves as the operational liaison between the OSU-Cascades campus and UIT. This position is responsible for aligning local IT services with university-wide technology standards while ensuring they meet the unique instructional, research, administrative, and growth-related needs of OSU-Cascades.

The IT Manager provides leadership in planning, implementing, and managing campus-specific IT operations, infrastructure, and customer support services. This includes overseeing daily IT operations, coordinating support for faculty, staff, and students, and ensuring consistent delivery of high-quality technical solutions. The manager plays a key consultative role, offering guidance on technology integration, innovation, and continuous improvement in service delivery.

In close partnership with the UIT Service Desk, central IT teams, and campus stakeholders, the IT Manager leads the OSU-Cascades IT team, manages staff performance, and ensures efficient use of resources to support campus priorities. This role is critical in supporting the university's teaching, research, and institutional growth mission.

This position reports to the Director of the UIT Service Desk, with a dotted line to the Chief Business Officer at Cascades, and works collaboratively with both campus and central IT leadership.

As a member of the OSU IT community, this position contributes to the collective mission of supporting Oregon State University's teaching, research, outreach, and administrative excellence through technology. Under the leadership of University Information & Technology (UIT), the university's central IT organization, the OSU IT community is a collaborative ecosystem made up of distributed IT professionals embedded within colleges, research, and administrative units.

Together, OSU IT professionals work in partnership to align technology solutions, share expertise, and deliver secure, effective, and innovative digital experiences that enable the university's strategic goals. As part of this community, this position plays a key role in advancing OSU's technology priorities while supporting the unique needs of OSU-Cascades.

Please note all OSU IT team members are expected to meet the following commitments:

AI Statement: OSU IT embraces the transformative potential of artificial intelligence (AI) to drive innovation, enhance efficiency, and create meaningful impact across our teaching, research, and administrative functions. As a member of the OSU IT community, the person in this position is expected to thoughtfully engage with AI tools and practices, champion their ethical and responsible use, and actively contribute to the development of AI-driven solutions that uphold our institutional values and advance the university's mission.

Data Statement: OSU IT commits to deliver data as a strategic working asset and to enable data informed decision making across OSU. OSU IT leaders and staff lead by example and use data to inform decision making at all levels in the organization. Persons in technology roles are also expected to design systems with data portability in mind and work within enterprise architecture and privacy guidelines.

DEIA Statement: OSU IT commits to and believes in the strength and value of diversity, equity, inclusion, and access (DEIA) both throughout our team and as an intentional and active practice to advance the vision, mission, and strategic efforts of the entire university. As a member of the OSU IT community, the person in this position is expected to foster and promote the values of DEIA and demonstrate a commitment to inclusive excellence in their work.

Security Statement: Proactively securing and protecting OSU's digital assets and information systems is crucial to our missions of teaching and learning, research, and extension and engagement. All OSU IT professionals are directly responsible for providing high quality and secure IT systems and services. Persons in technology roles are expected to be responsive to security related actions and requirements, and to collaborate to find secure ways to support the OSU community.

Minimum Qualifications (Staff) / Guidelines (Faculty):

Typically requires Bachelor's degree in Computer Science, related field, or an equivalent combination of education and experience. Experience managing technical staff in a technical project or function.

Requirements :

Bachelor's degree in Computer Science, Information Technology, or a closely related field, OR an equivalent combination of education and relevant professional experience.
A minimum of two (2) years of professional experience providing end-user IT support, including troubleshooting and resolving technical issues across hardware, software, and network systems.
Experience in a supervisory or management role, with responsibility for hiring, assigning work, evaluating performance, coaching, and, when necessary, addressing personnel matters including disciplinary action or termination.
Demonstrated ability to build and lead high-performing teams, foster a collaborative and inclusive work environment, and support employee development and retention.
Proven experience managing IT services in a dynamic, customer-focused environment, with a strong emphasis on service delivery, responsiveness, and quality assurance.
Broad technical proficiency with current and legacy desktop operating systems (e.g., Windows, macOS, Linux), mobile platforms, and enterprise productivity software such as Microsoft 365, antivirus tools, system utilities, and remote management tools.
Excellent interpersonal, written, and verbal communication skills, with the ability to convey technical concepts to non-technical audiences and collaborate effectively with a wide range of stakeholders.
Demonstrated ability to analyze complex problems, exercise sound judgment, and make data-informed decisions in a multifaceted IT environment.
Proven success in relationship management, including the ability to collaborate across departments, with vendors, and with central IT to align local needs with institutional priorities.
Proven experience in implementing inclusion practices in IT operations and team leadership; demonstrated outcomes may include improved satisfaction metrics, documented inclusion initiatives, and completed team trainings.

This position is designated as a critical or security-sensitive position; therefore, the incumbent must successfully complete a criminal history check and be determined to be position qualified as per University Standard: 05-010 et seq. Incumbents are required to self-report convictions and those in youth programs may have additional criminal history checks every 24 months.

Type:

Schedule

This position will work a typical Monday – Friday schedule and will be based on the Bend campus. This position may at times require work outside of normal business hours and/or weekends.

Inclement Weather

This position is deemed essential, and the incumbent may be expected to report to work during inclement weather, emergencies, and other University work curtailments or closures.

Modality

On-site: This position is designated as on-site. The selected individual will be expected to report to the assigned work location.

Physical Requirements

This position may require occasional standing, walking, bending, pushing, pulling, and lifting equipment up to 50 pounds.

Additional Salary Information: $90,000-$115,000

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About Oregon State University

Oregon State is a leading research university located in one of the safest, smartest, greenest small cities in the nation. Situated 90 miles south of Portland, and an hour from the Cascades or the Pacific Coast, Corvallis is the perfect home base for exploring Oregon's natural wonders. Oregon State University has always been a place with a purpose - making a positive difference in quality of life, natural resources and economic prosperity in Oregon and beyond. Through discovery, innovation and application, we are meeting challenges, solving problems and turning ideas into reality.Founded in 1868, Oregon State is the state's Land Grant university and is one of only two universities in the U.S. to have Sea Grant, Space Grant and Sun Grant designations. Oregon State is also the only university in Oregon to hold both the Carnegie Foundation's top designation for research institutions and its prestigious Community Engagement classification.As Oregon's leading public research university, with $261.7 million in external funding in the 2011 fiscal year, Oregon State's impact reaches across the state and beyond. With 12 colleges, 15 Agricultural Experiment Stations, 35 county Extension off...ices, the Hatfield Marine Sciences Center in Newport and OSU-Cascades in Bend, Oregon, State has a presence in every one of Oregon's 36 counties, with a statewide economic footprint of $2.06 billion. Oregon State welcomes a diverse student body of over 26,000 students from across Oregon, all 50 states and more than 100 countries. They can choose from more than 200 undergraduate and more than 80 graduate degree programs, including over 30 degrees online offered through Oregon State Ecampus. Oregon State increasingly attracts high-achieving students, with nationally recognized programs in areas such as conservation biology, agricultural sciences, nuclear engineering, forestry, fisheries and wildlife management, community health, pharmacy and zoology. Oregon State also ranks high in sustainability, fourth among universities nationwide for using renewable energy and first in the Pac-12 Conference. And our students literally help power the university: 22 exercise machines at Oregon State University has always been a place with a purpose - making a positive difference in quality of life, natural resources and economic prosperity in Oregon and beyond. Through discovery, innovation and application, we are meeting challenges, solving problems and turning ideas into reality. For more information visit http://www.ohsu.edu/xd/about/index.cfm.The 400-acre main campus in Corvallis includes a Historic District, making Oregon State one of only a handful of U.S. university campuses listed on the National Register of Historic Places. The district includes such icons as Weatherford Hall, the Memorial Union and Benton Hall, the oldest building on the oldest building on campus.OSU commits to inclusive excellence by advancing equity and diversity in all that we do. We are an Affirmative Action/Equal Opportunity employer, and particularly encourage applications from members of historically underrepresented racial/ethnic groups, women, individuals with disabilities, veterans, LGBTQ community members, and others who demonstrate the ability to help us achieve our vision of a diverse and inclusive community.

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