Jackson Electric Cooperative is a power distribution utility conveniently situated near the I-94 
corridor, providing quick access to larger communities while maintaining the charm and tranquility 
of rural life. 
Jackson Electric Cooperative (JEC) is located in Black River Falls, Wisconsin and serves more 
than 8,000 members across Jackson and neighboring counties. Nestled in an area renowned for 
its natural beauty and outdoor recreation, Jackson County is a year-round destination for nature 
enthusiasts. From the expansive Black River State Forest and more than 100 miles of ATV/UTV 
trails to opportunities for kayaking, camping, fishing, and exploring the Wazee Lake Recreation 
Area, (Wisconsin’s deepest inland lake and a former historic mine quarry) the region offers a 
unique blend of adventure and tranquility.
We are looking for an experienced IT Systems Administrator to provide software and hardware 
technical support and training to users across JEC’s organization.
This is a trusted and responsible position within the Jackson Electric Cooperative, and the 
successful candidate will be a proven team player with integrity, highly developed collaborative 
project management skills, and a strong customer service orientation. In this position, you will be 
responsible for providing support and resolving issues related to hardware, software, and network 
connectivity, while documenting solutions and escalating complex issues. This person will partner
with the Cooperative’s Shared Services to learn and understand the Cooperative’s network and 
security ecosystem.

Associate’s degree in an IT related field preferred. High school diploma or equivalent 
required.
• Prefer experience in software installation, troubleshooting systems, communicating technical 
ideas to users, and working in a team environment. 
• Experience supporting Windows and MS Office products and desktop and server operating 
systems a plus.
• Strong understanding of computer hardware, software, and network technologies required.
• Must be able to attain and maintain proficiency in utility specific programs, manage multiple 
projects with minimal supervision and good judgement, and adapt to changing environments.
• Must be able to diagnose technical issues, identify root cause, and provide resolution quickly 
and effectively. 
• Attention to detail, a high level of accuracy, and excellent customer service skills are required

About Jackson Electric Cooperative

Jackson Electric Cooperative is located in Black River Falls, Wisconsin, and serves more than 8,000 members across Jackson and neighboring counties. Nestled in an area renowned for its natural beauty and outdoor recreation, Jackson County is a year-round destination for nature enthusiasts. From the expansive Black River State Forest and more than 100 miles of ATV/UTV trails to opportunities for kayaking, camping, fishing, and exploring the Wazee Lake Recreation Area (Wisconsin's deepest inland lake and a former historic mine quarry), the region offers a unique blend of adventure and tranquility. Communities located in this area are service-based, meaning there are opportunities within the towns and villages to serve on local and school boards, organizations and committees, and first responder groups.

Connections working at Jackson Electric Cooperative