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Sr. Research IT Solutions Engineer (IT@JH Research)
Johns Hopkins University
Application
Details
Posted: 27-Sep-25
Location: Baltimore, Maryland
Internal Number: 119005-en_US
IT@JH Research IT Solutions is seeking a highly collaborative, user-centered Sr. Research IT Solutions Engineer, who will provide advanced technical leadership, engineering expertise, and solution design services for a range of IT solutions developed to meet the diverse needs of the Johns Hopkins University (JHU) and Johns Hopkins Medicine (JHM) research community. This role will contribute to the critical delivery of a new set of service offerings for the Research IT Solutions unit being rolled out under the Office of the Deputy CIO, as part of Johns Hopkins? expanding central IT support for the research mission. Research IT Solutions offers a coordinated experience to investigators through the design and facilitation of secure, cutting-edge IT solutions and services, developed and supported in collaboration with key IT teams and support partners across the institution. Research IT Solutions bridges the gap between technology and research, helping investigators navigate the complexities of IT throughout the research lifecycle. The Sr. Research IT Solutions Engineer will apply advanced expertise in software design and automation, CI/CD pipeline engineering, research application lifecycle management, cloud architecture, large-scale data and storage systems, and AI/ML infrastructure to lead the design and optimization of solutions that are scalable, sustainable, and consistent with both research needs and institutional best practices.
Specific Duties & Responsibilities
The responsibilities listed below are typical examples of the work performed by this position.
Not all duties assigned to this position are included, nor is it expected that everyone in this position will be assigned every job responsibility.
Analysis & Requirements Gathering
Define highly complex business/clinical/education problems by meeting with clients to observe and understand current processes and the issues related to those processes. Provide written documentation of findings to share with the client and other IT colleagues.
Gather highly complex system requirements by meeting with clients and researching existing technology to understand the business requirements and possible solutions for new applications.
Design & Development
Develop detailed tasks and project plans by analyzing project scope and milestones for highly complex projects to ensure product is delivered timely according to software lifecycle standards. Direct lower-level staff by reviewing tasks and milestones for adherence to quality of deliverables.
Write functional/technical specifications from the highly complex system requirements, putting them into functional and technical descriptions for use by programmers and business analysts to develop technical solutions. Direct lower-level staff by reviewing their completed work.
Develop/change data input, files/database structures, data transformation, algorithms, and data output by using appropriate computer language/tools to provide technical solutions for highly complex application development tasks. Direct lower-level staff by reviewing their work.
Document code and associated processes by adhering to development methodologies, adding code comments and appropriate documentation to various knowledge-based system(s) to simplify code maintenance and to improve support. Direct lower-level staff by reviewing their work.
Provide monitoring and guidance in application design and development to more junior staff. Give direction and leadership in techniques and tools to lower-level staff.
Provide experienced leadership for strategic planning in designing and developing comprehensive innovative integrated solutions.
Testing & Documentation
Create and document highly complex test scenarios using the appropriate testing tools to validate and verify application functionality.
Test all changes by using the appropriate highly complex test scenarios to ensure all delivered solutions work as expected and errors are handled in a meaningful way.
Author and maintain documentation by writing audience-appropriate materials to serve as technical and/or end-user references.
Mentor junior staff in testing tools and technologies by reviewing their work.
Implementation & Maintenance
Implement changes by adhering to the change management policies and procedures for any given project to communicate to all parties the nature, significance, and risk factors of the solution.
Monitor changes and resolve highly complex problems requiring the highest level of technical expertise by responding as they occur, by reviewing all processing and output of the newly implemented solution, and by proactively ensuring the solution works successfully to satisfy the customer requirements and to provide a smooth transition to the new solution.
Provide support by investigating and resolving highly complex issues to ensure prompt, effective service.
Minimum Qualifications
Bachelor's Degree in computer science, computer information systems, information technology, electronic engineering, or a related field.
Six years of related experience with computer systems and applications.
Preferred Qualifications
Six years of relevant professional experience, or an equivalent combination of education and experience.
Strong background in research computing environments supporting complex, data-intensive projects across multiple disciplines.
Proficiency with cloud platforms (AWS, Azure, or Google Cloud) and advanced services, including cloud-based research and AI/ML capabilities.
Demonstrated experience in solution design, systems integration, and workflow automation for research IT solutions.
Expertise in deploying and managing containerized applications and scalable computing platforms to support research workflows.
Experience supporting advanced research applications, software development lifecycles, and CI/CD practices in collaborative environments.
Strong coding and scripting skills (e.g., Python, R, Bash, or similar) for building, automating, and optimizing research solutions.
Proven ability to mentor staff, develop technical guidance and documentation, and consult effectively with research teams.
Knowledge of compliance, data governance, and institutional best practices for research computing and data stewardship.
Communication Skills ? ability to communicate clearly with both technical and non-technical audiences, while being respectful of diverse perspectives.
Data Sensitivity and Compliance ? familiarity with data protection principles and relevant regulations such as HIPAA and FERPA.
Technical Skills and Expected Level of Proficiency
Johns Hopkins University remains committed to its founding principle, that education for all students should be grounded in exploration and discovery. Hopkins students are challenged not just to learn but also to advance learning itself. Critical thinking, problem solving, creativity, and entrepreneurship are all encouraged and nourished in this unique educational environment. After more than 130 years, Johns Hopkins remains a world leader in both teaching and research. Faculty members and their research colleagues at the university's Applied Physics Laboratory have each year since 1979 won Johns Hopkins more federal research and development funding than any other university. The university has nine academic divisions and campuses throughout the Baltimore-Washington area. The Krieger School of Arts and Sciences, the Whiting School of Engineering, the School of Education and the Carey Business School are based at the Homewood campus in northern Baltimore. The schools of Medicine, Public Health, and Nursing share a campus in east Baltimore with The Johns Hopkins Hospital. The Peabody Institute, a leading professional school of music, is located on Mount Vernon Place in downtown Bal...timore. The Paul H. Nitze School of Advanced International Studies is located in Washington's Dupont Circle area.