{"21369739":{"jobPath":"/jobs/21369739/it-director-networking","source":"naylor","job":"21369739","jobTitle":"IT Director - Networking"},"21363536":{"jobPath":"/jobs/21363536/part-time-lecturer-information-technology","source":"naylor","job":"21363536","jobTitle":"Part-Time Lecturer - Information Technology"},"21359577":{"jobPath":"/jobs/21359577/lecturers-adjunct-faculty-for-the-undergraduate-program-in-information-technology-and-informatics-fall-2025","source":"naylor","job":"21359577","jobTitle":"Lecturers (Adjunct Faculty) for the Undergraduate Program in Information Technology and Informatics (Fall 2025)"},"21364005":{"jobPath":"/jobs/21364005/security-officer","source":"naylor","job":"21364005","jobTitle":"Security Officer"},"21355872":{"jobPath":"/jobs/21355872/it-asset-coordinator","source":"naylor","job":"21355872","jobTitle":"IT Asset Coordinator"},"21396137":{"jobPath":"/jobs/21396137/cybersecurity-operations-specialist-hybrid","source":"naylor","job":"21396137","jobTitle":"Cybersecurity Operations Specialist - Hybrid"},"21361777":{"jobPath":"/jobs/21361777/service-agent-i-is-client-services-full-time-8-hour-rotating-shift-non-exempt-non-union","source":"naylor","job":"21361777","jobTitle":"Service Agent I - IS Client Services - Full Time 8 Hour Rotating Shift (Non-Exempt) (Non-Union)"},"21396774":{"jobPath":"/jobs/21396774/temporary-services-information-technology-computer-tech-systems-analyst","source":"naylor","job":"21396774","jobTitle":"TEMPORARY SERVICES: INFORMATION TECHNOLOGY, COMPUTER TECH, SYSTEMS ANALYST"},"21404130":{"jobPath":"/jobs/21404130/senior-it-engineer-cdi","source":"naylor","job":"21404130","jobTitle":"Senior IT Engineer - CDI"},"21380008":{"jobPath":"/jobs/21380008/cybersecurity-cymb-affiliate-instructor","source":"naylor","job":"21380008","jobTitle":"Cybersecurity (CYMB) Affiliate Instructor"},"21368072":{"jobPath":"/jobs/21368072/it-business-systems-analyst-3","source":"naylor","job":"21368072","jobTitle":"IT, Business Systems Analyst 3"},"21354158":{"jobPath":"/jobs/21354158/revenue-cycle-application-analyst-i-is-revenue-cycle-apps-full-time-8-hour-days-non-exempt-non-union","source":"naylor","job":"21354158","jobTitle":"Revenue Cycle Application Analyst I - IS Revenue Cycle Apps - Full Time 8 Hour Days (Non-Exempt) (Non-Union)"},"21385271":{"jobPath":"/jobs/21385271/event-safety-security-officer","source":"naylor","job":"21385271","jobTitle":"Event Safety/Security Officer"},"21370944":{"jobPath":"/jobs/21370944/it-software-engineer-3","source":"naylor","job":"21370944","jobTitle":"IT, Software Engineer 3"},"21388443":{"jobPath":"/jobs/21388443/senior-director-it-business-solutions","source":"naylor","job":"21388443","jobTitle":"Senior Director, IT Business Solutions"},"21393908":{"jobPath":"/jobs/21393908/adjunct-pool-2025-26-computer-science-information-systems-and-information-technology","source":"naylor","job":"21393908","jobTitle":"Adjunct Pool (2025-26)/Computer Science, Information Systems and Information Technology"},"21387472":{"jobPath":"/jobs/21387472/kri-security-admin-i","source":"naylor","job":"21387472","jobTitle":"KRI Security Admin I"},"21405704":{"jobPath":"/jobs/21405704/staff-associate-cumc-x2f-decision-risk-and-operations","source":"naylor","job":"21405704","jobTitle":"Staff Associate - CUMC/Decision, Risk, and Operations"},"21387217":{"jobPath":"/jobs/21387217/it-systems-coordinator","source":"naylor","job":"21387217","jobTitle":"IT Systems Coordinator"},"21383898":{"jobPath":"/jobs/21383898/student-government-coordinator","source":"naylor","job":"21383898","jobTitle":"Student Government Coordinator"},"21392123":{"jobPath":"/jobs/21392123/it-project-manager","source":"naylor","job":"21392123","jobTitle":"IT Project Manager"},"21363108":{"jobPath":"/jobs/21363108/service-agent-i-is-client-services-full-time-8-hour-rotating-shift-non-exempt-non-union","source":"naylor","job":"21363108","jobTitle":"Service Agent I - IS Client Services - Full Time 8 Hour Rotating Shift (Non-Exempt) (Non-Union)"},"21382639":{"jobPath":"/jobs/21382639/it-client-technologies-administrator-3","source":"naylor","job":"21382639","jobTitle":"IT, Client Technologies Administrator 3"},"21380054":{"jobPath":"/jobs/21380054/cybersecurity-css-affiliate-instructor","source":"naylor","job":"21380054","jobTitle":"Cybersecurity (CSS) Affiliate Instructor"},"21405279":{"jobPath":"/jobs/21405279/eoc-it-associate-level-3-brooklyn-educational-opportunity-center","source":"naylor","job":"21405279","jobTitle":"EOC IT Associate Level 3 - Brooklyn Educational Opportunity Center"}}
The Office of Information Technology encourages applications for a Program Manager for IT Service Management (ITSM)! This work will work with the Director of Portfolio, Process and Service Management, within the Organizational Effectiveness division and will be responsible for enabling the optimal design, delivery, management and improvement of IT services through the application of ITSM standard methodologies and processes. This work is critical to ensure that OIT delivers high performing and cost- effective IT services that align with constituent needs and enable OIT and campus’s academic and research mission. The Program Manager for ITSM possesses the authority to implement OIT Leadership’s direction as it pertains to OIT Service Manager alignment with IT Se
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