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The IT Systems Coordinator will manage the following: Device lifecycle management, including imaging, deploying, and maintaining end-user computers; administration and support of the college's server environment; management of user access and permissions in Active Directory and Grouper; and providing advanced technical support for issues escalated beyond the CoB ITS Help Desk. This position will lead annual hardware refresh projects, support one-off device purchases, ensure the stability and security of server infrastructure, and perform access control tasks for college and university-wide solutions.
The University of Nebraska-Lincoln seeks to attract and retain a high performing and collaborative workforce. UNL is committed to providing a work environment and culture that fosters personal and professional success where every person and every interaction matters. The University is proud to be one of Nebraska's preferred and largest employers where individuals are able to participate and contribute to their full potential.
As an EO/AA employer, the University of Nebraska considers qualified applicants for employment without regard to race, color, ethnicity, national origin, sex, pregnancy, sexual orientation, gender identity, religion, disability, age, genetic information, veteran status, marital status, and/or political affiliation. See https://equity.unl.edu/notice-nondiscrimination/.
Please note: Sponsorship will not be offered for this position.
Minimum Required Qualifications:
Associate's degree or equivalent education/experience and experience providing technology support. Strong customer service, communication, and problem-solving skills. Knowledge of computer and server administration. Experience working in Active Directory.
Preferred Qualifications:
Experience providing IT support in an academic setting and managing technology projects. Previous experience of supervising others in a technology setting. Experience with client management tools such as SCCM, JAMF, Intune, or similar tools. Experience working with third-party vendors. Experience working in a ticketing system. Demonstrated ability to lead a project or team effectively. Experience working with macOS and Windows computers.
With over 25,000 students, the University of Nebraska-Lincoln is a diverse educational insitution with international stature. The intellectual center for the state of Nebraska and beyond, we are a land-grant, top tier national research-extensive insitution. Part of the Big Ten conference, Big Ten Academic Alliance, our mission includes growing relationships and resources that enable the University of Nebraska to change lives.