(Information Technology Administrator/Analyst 2 - MR11)

Office of Information Technology

University of Tennessee at Chattanooga

The System Administrator will maintain and support the IT infrastructure, ensuring optimal performance and security of systems and networks. The role includes creating documentation, conducting training, providing post-implementation support, and collaborating on project teams. The administrator will also mentor and supervise staff and project teams, ensuring high-quality work and adherence to best practices.

Duties and Responsibilities:

System and Hardware Maintenance

• Installs, configures, and maintains data center hardware including servers, storage systems, and operating systems

• Troubleshoots and resolves hardware issues to ensure optimal performance

User Account Maintenance

• Manages user accounts and access permissions for systems

• Provides support for account-related issues and ensures security protocols are followed

Documentation and Training

• Creates detailed documentation for systems and processes

• Develops and conducts training sessions for staff and end-users

Project Development and Implementation

• Collaborates on project teams to develop and implement data center projects

• Provides post-implementation support to ensure smooth operation

The ideal candidate will possess the following:

• Knowledge of IT infrastructure, including servers, operating systems, and network devices

• Knowledge of virtualization technologies (e.g., VMware, Hyper-V, Nutanix)

• Knowledge of cloud computing platforms (e.g., AWS, Azure, Google Cloud)

• Knowledge of documentation and training development

• Skill in troubleshooting and resolving technical issues

• Ability to manage user accounts and ensure data security

• Ability to work collaboratively on project teams

Review of applications will begin August 15, 2024, and continue until the position is filled.

Minimum Qualifications: Requires a bachelor's degree in Information Technology, Computer Science, or relevant field and two years of relevant experience, or an equivalent combination of education, training, and experience.

Preferred Qualifications: Relevant certifications (e.g., CompTIA Server+, Amazon AWS, Microsoft Certified: Azure Administrator Associate); and experience with system administration and IT infrastructure management is preferred.

The University of Tennessee Chattanooga is an EEO/AA/Title VI/Title IX/Section 504/ADA/ADEA institution. All qualified applicants will receive equal consideration for employment and will not be discriminated against on the basis of race, color, national origin, religion, sex, pregnancy, marital status, sexual orientation, gender identity, age, physical or mental disability, or protected veteran status.