The Manager, IT Business Financial & Research Systems leads a medium-sized team or multiple small teams within the Information Technology department. This role oversees application and technical operations, staff development, system performance, and cross-departmental support services. The Manager, IT Business Financial & Research Systems serves as an escalation point for complex issues and drives continuous improvement, service excellence, and delivery consistency across their domain. The Manager, IT Business Financial & Research Systems partners with Finance leadership and executive stakeholders to translate institutional priorities into actionable technology plans.

Key Responsibilities:

Oversees planning, delivery, and support of multiple financial business systems (ERP, Oracle, Strata, etc.).
Leads architecture discussions and ensures best practices in configuration, reporting, and integration.
Leads stakeholder alignment sessions, project presentations, and status briefings.
Provides executive-level updates on system performance, roadmap milestones, and budget adherence.
Leads integrations across Finance, HR, Research, and Operational applications.
Defines enterprise reporting standards and ensures consistency in KPI delivery.
Oversees hiring, onboarding, and development of team members and team leads.
Manages third-party contracts, vendor relationships, and SLA compliance.
Supports budget planning, monitors expenditures, and justifies investment requests.
Provides technical leadership and strategic direction for assigned application or system portfolio.
Oversees hiring, onboarding, training, and development of staff.
Conducts performance evaluations, recommends promotions, and manages disciplinary actions in accordance with HR policies.
Serves as escalation point for complex technical or operational issues.

Minimum Qualifications

Education

Bachelors degree or equivalent experience in the field of Computer Science, Data Management, Information Systems, or a related field is required
Masters degree is preferred

Expereince

8-10 Years of progressive experience in financial systems administration with at least 2 years of people management is required
Leadership experience in enterprise-scale ERP initiatives within a healthcare, academic, or research setting is preferred

Certifications

Certifications in an ERP, ITIL, PMP, or equivalent leadership-level system certifications are a plus is preferred

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About Boston Children's Hospital

Boston Children's Hospital is a 395-bed comprehensive center for pediatric health care. As one of the largest pediatric medical centers in the United States, Children's offers a complete range of health care services for children from birth through 21 years of age.

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