{"21567969":{"jobPath":"/jobs/21567969/vice-president-information-security-governance","source":"naylor","job":"21567969","jobTitle":"Vice President, Information Security Governance"},"21564811":{"jobPath":"/jobs/21564811/assistant-professor-tenure-track-department-of-foreign-policy-global-security","source":"naylor","job":"21564811","jobTitle":"Assistant Professor (Tenure-Track) - Department of Foreign Policy & Global Security"},"21564834":{"jobPath":"/jobs/21564834/information-governance-privacy-specialist-data-loss-prevention-dlp-access-management","source":"naylor","job":"21564834","jobTitle":"Information Governance & Privacy Specialist (Data Loss Prevention (DLP)/Access Management)"},"21567989":{"jobPath":"/jobs/21567989/full-time-tenure-track-faculty-position-department-of-politics-governance-and-economics","source":"naylor","job":"21567989","jobTitle":"Full-Time Tenure Track Faculty Position Department of Politics, Governance and Economics"},"21566899":{"jobPath":"/jobs/21566899/academic-researcher-global-economic-governance-initative-global-development-policy-center","source":"naylor","job":"21566899","jobTitle":"Academic Researcher, Global Economic Governance Initative, Global Development Policy Center"},"21565204":{"jobPath":"/jobs/21565204/asst-x2f-assoc-x2f-full-professor-food-and-nutrition-security-cluster-initiative-fall-2026","source":"naylor","job":"21565204","jobTitle":"Asst/Assoc/Full Professor Food and Nutrition Security Cluster Initiative, Fall 2026"},"21562186":{"jobPath":"/jobs/21562186/identity-access-management-security-engineer-it","source":"naylor","job":"21562186","jobTitle":"Identity & Access Management Security Engineer (IT)"},"21566740":{"jobPath":"/jobs/21566740/director-of-government-and-community-affairs-metro-and-florham-campuses","source":"naylor","job":"21566740","jobTitle":"Director of Government and Community Affairs--Metro and Florham Campuses"},"21567012":{"jobPath":"/jobs/21567012/security-analyst-iam","source":"naylor","job":"21567012","jobTitle":"Security Analyst (IAM)"},"21565231":{"jobPath":"/jobs/21565231/cyber-security-administrator","source":"naylor","job":"21565231","jobTitle":"Cyber Security Administrator"},"21567276":{"jobPath":"/jobs/21567276/senior-security-guard-5326c-library-administration-80224","source":"naylor","job":"21567276","jobTitle":"Senior Security Guard (5326C), Library Administration - 80224"},"21564903":{"jobPath":"/jobs/21564903/information-governance-privacy-specialist-data-loss-prevention-dlp-access-management","source":"naylor","job":"21564903","jobTitle":"Information Governance & Privacy Specialist (Data Loss Prevention (DLP)/Access Management)"},"21562469":{"jobPath":"/jobs/21562469/security-officer","source":"naylor","job":"21562469","jobTitle":"Security Officer"},"21564822":{"jobPath":"/jobs/21564822/information-governance-matter-mobility-analyst","source":"naylor","job":"21564822","jobTitle":"Information Governance, Matter Mobility Analyst"},"21566869":{"jobPath":"/jobs/21566869/assistant-director-of-security-and-university-training-intelligence-coordinator","source":"naylor","job":"21566869","jobTitle":"Assistant Director of Security and University Training & Intelligence Coordinator"},"21562547":{"jobPath":"/jobs/21562547/assistant-director-it-enterprise-application-administration","source":"naylor","job":"21562547","jobTitle":"Assistant Director, IT Enterprise Application Administration"},"21567857":{"jobPath":"/jobs/21567857/it-technician","source":"naylor","job":"21567857","jobTitle":"IT Technician"},"21562740":{"jobPath":"/jobs/21562740/cybersecurity-siem-engineer","source":"naylor","job":"21562740","jobTitle":"Cybersecurity SIEM Engineer"},"21562168":{"jobPath":"/jobs/21562168/senior-space-risk-systems-analyst","source":"naylor","job":"21562168","jobTitle":"Senior Space & Risk Systems Analyst"},"21563752":{"jobPath":"/jobs/21563752/technician-i-it-frontliners-columbus","source":"naylor","job":"21563752","jobTitle":"Technician I, IT Frontliners(Columbus)"},"21565983":{"jobPath":"/jobs/21565983/security-services-assistant-2","source":"naylor","job":"21565983","jobTitle":"Security Services Assistant 2"},"21564872":{"jobPath":"/jobs/21564872/information-governance-matter-mobility-analyst","source":"naylor","job":"21564872","jobTitle":"Information Governance, Matter Mobility Analyst"},"21565342":{"jobPath":"/jobs/21565342/security-guard","source":"naylor","job":"21565342","jobTitle":"Security Guard"},"21567783":{"jobPath":"/jobs/21567783/associate-directory-of-information-technology-systems","source":"naylor","job":"21567783","jobTitle":"Associate Directory of Information Technology Systems"},"21565184":{"jobPath":"/jobs/21565184/manager-it-talent-management","source":"naylor","job":"21565184","jobTitle":"Manager, IT Talent Management"}}
INFORMATION TECHNOLOGY CLIENT SUPPORT TECH II-ENT (3)
Job DescriptionFOR USE BY UAB IT ONLY: The University of Alabama at Birmingham (UAB) is seeking an INFORMATION TECHNOLOGY CLIENT SUPPORT TECH II-ENT (2) to provide accurate and timely IT Client support and services to supported UAB administrators, faculty, staff, and students to include incident resolution and request fulfillment of a moderate to complex nature. To receive, prioritize, document, and actively resolve IT Client service requests and to escalate incidents when considered appropriate and necessary to maintain service-level agreement (SLA) expectations. To restore service and/or identify and correct core problems by interacting with netwo
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