Employment Status: Administrative

Description of Key Responsibility:

1. Oversee the design, implementation, and maintenance of the college's LAN, cloud service integrations, VOIP telephony system, and Wi-Fi infrastructure.
2. Ensure the availability, reliability, security, and scalability of IT infrastructure, including disaster recovery, asset management, and network security.
3. Develop and execute long-term IT infrastructure strategies and manage the infrastructure budget.
4. Lead and coordinate IT infrastructure projects and support strategic initiatives across departments.
5. Plan, organize, and direct activities and operations involved in technology installation and maintenance in all College buildings and facilities.
6. Provide project management for technology deployments or implementations, assuring maximum availability and reliability of the College's network and technical resources.
7. Direct virtual infrastructure and cloud service integrations.
8. Assist in the development and execution of the vision, mission, and strategy for campus-wide IT infrastructure operations.
9. Build and maintain relationships and working groups with other IT and non-IT stakeholders campus-wide to understand their needs and deliver IT infrastructure services to meet those needs.
10. Collaborate with the CIO and IT directors to support IT governance processes and committees.
11. Recruit, mentor, supervise, and lead a team of IT infrastructure professionals.
12. Collaborate with the information security team to implement security measures and ensure compliance.
13. Maintain, audit, and continuously improve security management for the College's computer systems and networks, including software, hardware, and telecommunications.
14. Oversee and manage the relationship with the organization's CISO provider, ensuring alignment with strategic cybersecurity objectives, service level agreements, and regulatory compliance requirements.
15. Manage relationships with technology vendors and ensure service level agreements are met.
16. Oversee resolution of infrastructure-related incidents and minimize operational downtime.
17. Ensure and maintain comprehensive documentation of infrastructure systems, configurations, and processes.
18. Perform other job-related duties as assigned and as technology evolves.

1. Support the College's mission, vision and values, and contribute to the advancement of the College's Strategic Plan.
2. Demonstrate a strong commitment to continuous quality improvement.
3. Demonstrate civil and inclusive behavior when interacting with staff, faculty, students and visitors to the College. Promote a flexible, collaborative and inclusive work and living environment and engage in educational opportunities.

Education/Training:

Experience:

• 10+ years of progressive IT infrastructure experience, preferably in higher education.
• 5+ years of management experience in IT infrastructure.
• Experience with complex networks, data center operations, virtualization, storage, and cloud integration.

Licenses or Certifications:

Position Summary:

About North Central College

North Central College is an Equal Opportunity Employer committed to increasing the diversity of our workforce. NCC provides reasonable accommodation to applicants with disabilities where appropriate. If you need reasonable accommodation for any part of the application or hiring process, please notify the Office of Human Resources. Determinations for reasonable accommodation will be made on a case-by-case basis. Organization Type: Higher Education Institution

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