Carnegie Mellon University is a private, global research university that stands among the world's most renowned education institutions. With ground-breaking brain science, path-breaking performances, creative start-ups, big data, big ambitions, hands-on learning, and a whole lot of robots, CMU doesn't imagine the future, we invent it. If you're passionate about joining a community that challenges the curious to deliver work that matters, your journey starts here!

Since its inception in 1905, the Carnegie Mellon Department of Chemical Engineering has been on the leading edge of research and innovation in chemical engineering. Today, this is truer than ever. With research thrusts across fields such as health and medicine, biofuels, air quality and more, CMU chemical engineering students are paving the way to healthier, cleaner, more efficient future for all.

Carnegie Mellon's department of Chemical Engineering is looking for a Summer IT Associate Intern. The IT Intern role is a short-term, 3-month minimum IT support position. The primary focus of this role serves to provide assistance with all aspects of IT operations including asset and infrastructure management, technical support/user services, documentation and the planning and completion of IT projects. Due to the short length of the internship, interns will be expected to be complete and thorough in all documentation and communication so future interns or other IT personnel can continue efforts efficiently.

The IT intern position for summer 2025 is designed to expose candidates to the wide variety of issues and complex challenges faced by small IT teams. This role will demonstrate a wide variety of tasks in day-to-day IT operations that may not be encountered in a larger IT team since roles are often well-defined and siloed. As such, candidates will be required to participate in all aspects of IT operations.

Operations Functions:

• Tech Support - Remote and in-person
• System deployment and repair
• Documentation (Internal and user facing)
• Proactive asset inventorying, monitoring and management
• Disaster Recovery Planning and Testing

During performance of these duties, special attention will be paid to furthering development of communication and problem-solving skills. Interns will receive regular feedback and guidance on how to approach tasks/projects and improve effectiveness of both oral and written communications.

In addition to assisting with IT operations, interns will be assigned to work on one or more existing or upcoming IT Projects.

Projects:

• Development of attendance tracking Android and iOS apps with a focus on student privacy and security
• Establishment of a plan and schedule for proactive and preventative maintenance of critical or at-risk systems and services

Interns will be expected to evaluate the current status of the selected project, review all previous work and requirements, attend status meetings as needed and provide a final written report on the internship activities.

Qualifications:

• Any qualified individual may apply. Applicants should have extensive education or experience with windows, mac and Linux operating systems. Knowledge of obsolete operating systems/ hardware/ software not required, but will be considered an asset.
• Knowledge or experience withLAN and WAN technologies and Information
  Security are crucial.
• Applicants will be expected to work efficiently to meet pre-determined deadlines and maintain a high level of professionalism.
• Well-developed problem solving and communication skills
• A combination of education and relevant experience from which comparable knowledge is demonstrated may be considered

Joining the CMU team opens the door to an array of exceptional benefits.

Benefits eligible employees enjoy a wide array of benefits including comprehensive medical, prescription, dental, and vision insurance as well as a generous retirement savings program with employer contributions. Unlock your potential with tuition benefits, take well-deserved breaks with ample paid time off and observed holidays, and rest easy with life and accidental death and disability insurance.

Additional perks include a free Pittsburgh Regional Transit bus pass, access to our Family Concierge Team to help navigate childcare needs, fitness center access, and much more!

For a comprehensive overview of the benefits available, explore our Benefits page.

At Carnegie Mellon, we value the whole package when extending offers of employment. Beyond credentials, we evaluate the role and responsibilities, your valuable work experience, and the knowledge gained through education and training. We appreciate your unique skills and the perspective you bring. Your journey with us is about more than just a job; it's about finding the perfect fit for your professional growth and personal aspirations.

Are you interested in an exciting opportunity with an exceptional organization?! Apply today!

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