Bronx, NY, 10460, USA
Newton, Massachusetts
Boston, Massachusetts
Boston, Massachusetts
Providence, RI
Arlington, Virginia
Posted: 26-Sep-25
Location: Falls Church, Virginia
Type: Full Time
Additional Information:
Location: Falls Church, VA (Hybrid)
About the Role
We are seeking an experienced, forward-looking Director of Information Technology to lead Community Associations Institute's (CAI’s) technology strategy and infrastructure. This is a hands-on leadership role, responsible for system reliability, cybersecurity, vendor partnerships, and modernization initiatives—including the successful implementation of a new Association Management System (AMS). The ideal candidate is both a strategic thinker and a practical problem-solver who can translate IT into business impact across a dynamic environment.
Key Responsibilities
- Lead and execute CAI’s IT strategy aligned with organizational goals.
- Oversee enterprise systems including Microsoft 365, SharePoint, Exchange, Teams, Azure, financial systems, and the AMS.
- Manage outsourced vendors (including DelCor Help Desk) and ensure high service performance.
- Serve as the primary leader for IT security, data privacy, and compliance (GDPR, PCI DSS).
- Supervise a Data Architect, interns, and IT partners while fostering a collaborative, innovative culture.
- Drive digital transformation through AI, automation, and member engagement technologies.
What We’re Looking For
- Education: Bachelor’s degree in IT, Computer Science, or related field required; advanced degree and certifications (CISSP, CISM, PMP, Microsoft, PCI) strongly preferred.
- Experience: Minimum 8 years of progressive IT leadership, ideally in a nonprofit or membership association.
- Skills: Strong leadership, enterprise systems expertise, cybersecurity, vendor management, and project management.
- Proven success implementing AMS platforms and leading large-scale system integrations.
Ability to communicate technical concepts clearly to executives, staff, and stakeholders.
Why Join CAI?
- Work with a mission-driven, global nonprofit that sets the standard in community association living.
- Lead meaningful technology transformation projects that impact 50,000+ members worldwide.
- Collaborate in a supportive, hybrid work environment that values innovation and work-life balance.
- Competitive compensation and benefits, with opportunities for professional growth and continuing education.
Apply Now
If you’re ready to lead technology strategy at a global not-for-profit making a real difference in communities, we’d love to hear from you. Apply today and help CAI shape the future of community association living. To be considered, please submit a cover letter that includes your salary requirements along with your resume. NOTE: Incomplete submissions will not be reviewed.