Under minimum supervision and guidance of the department leader and/or seasoned analysts, the Integration Developer Analyst II will work with various Keck Medicine IS teams to develop and test, implement solutions that require a HL7 interface. The position will serve as the subject expert as it relates to interfaces. Also, this position will be responsible for identifying and documenting information technology design specifications based on analysis/assessment of user needs and generate need-gap analyses. In addition, the Integration Developer Analyst II is responsible to ensure data integrity, extraction, analyzing and transforming data. The Integration Develop Analyst II also understands the functional workflow and processes of the Departments he/she supports and maintains system functionality leveraging USC's various technologies including but not limited to Cerner Foreign Systems Interface, OpenView, OpenEngine, and Cloverleaf Integration Engine. This role should have attained certificate(s) in either/or Cerner/Cloverleaf certifications. Applies learned skills to perform problem resolution across integrated platforms, systems, processes and departments.

Essential Duties:

• Customer Service: Handles customer questions and complaints, communicates with customers, handles services problems and tickets politely and efficiently, always available for customers, follows procedures, utilizes problem solving skills, maintains pleasant and professional image. Customers may include both internal department users, vendors, and peers within IS.
• Performance Improvement/Transformation/Innovation: Demonstrates an ongoing understanding of and actively participates in performance improvement activities, identifies and proactively pursues business transformation, uses innovation to enhance/solve current system and business workflow problems. Act as a subject matter expert for department functions in relationship to implementing and managing responsible systems.
• Solution Design and Development: Analyse events, documentation, requirements and needs to design and develop solutions to solve problems and/or meet organizations needs. Helps formulate scope and objectives. Utilizes critical analytical and problem solving skills to arrive at recommendations and proposes solutions.
• Technical Skills and Industry Knowledge: Works independently on complex system activities both project and operational support-related, understands application build, design, and technical infrastructure, maintains knowledge up-to-date, is a technical resource for others, follows technology practices and standards (i.e. ITIL). Knowledgeable of industry best practices, conventions and regulations as well as emerging and evolving technologies.
• Team Work and Project Management: Helps team leader/manager/director to establish project goals, milestones and procedures, Works on projects throughout the organization, monitors and reports on project task progress, and involved in multiple projects. Manages and leads own work efforts for projects by using planning skills to manage and complete work efforts on time and on budget.
• Reports & Analytics: Ability to generate both standard and ad hoc reports. Ability to design and assist in developing non-standard/custom reports as required.
• Training: Responsible to assist with training new staff members on applicable systems/applications. Responsible for working with customer and/or vendors with training on new systems being implemented and rolled out for use in the departments.
• Other Duties and On-Call: Ability to fulfil On-Call requirements and other duties as assigned.

Required Qualifications:

• Req High School or equivalent.
• Req Bachelors Degree Or equivalent work experience.
• Req 3 years Relevant experience (Minimum 7 years of relevant business if no Bachelors degree)
• Req Familiarity and experience with Cloverleaf Integration Suite: FHIR Bridge, Clinical Bridge, Advanced Security Server, API Gateway, Cerner FSI: OpenEngine, OpenView, Ignite API, FHIR, Languages/Standards: HL7, SQL, CCL, Linux OS, Nutanix Hyper-convergence, HA Cluster environment, HL7Spy, MobaXterm, and/or Ipswitch MoveIT products a plus.
• Req Good organization skills with ability to prioritize multiple activities in a rapidly changing environment.
• Req Strong customer service focus.
• Req Proficient in Microsoft Office (Outlook, Word, Excel, Power Point).

Required Licenses/Certifications:

• Req Fire Life Safety Training (LA City) If no card upon hire, one must be obtained within 30 days of hire and maintained by renewal before expiration date. (Required within LA City only).

Logo

About University of Southern California (USC)

USC is the leading private research university in Los Angeles—a global center for arts, technology and international business. With more than 47,500 students, we are located primarily in Los Angeles but also in various US and global satellite locations. As the largest private employer in Los Angeles, responsible for $8 billion annually in economic activity in the region, we offer the opportunity to work in a dynamic and diverse environment, in careers that span a broad spectrum of talents and skills across a variety of academic and professional schools and administrative units. As a USC employee and member of the Trojan Family—the faculty, staff, students, and alumni who make USC a great place to work—you will enjoy excellent benefits, including a variety of well-being programs designed to help individuals achieve work-life balance.

Connections working at University of Southern California (USC)