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Alabama State University, Office of Technology Services, invites applications to fill the position, User Experience and IT Operations Manager. The successful applicant will be responsible for overseeing the daily operations and strategic direction of the organization's user support services, including the Help Desk, Desktop Support, and Audio-Visual teams. This role combines technical expertise with strong leadership skills to ensure efficient and effective IT support across the university.Duties and Responsibilities:Provide strategic direction and oversight for the organization's user support services, including the Help Desk, Desktop Support, and Audio-Visual teams
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