Job Description: Responsible for a wide range of services including, but not limited to, computer operation, monitoring data security, technical support, troubleshooting, software testing, and analyzing usability. Tasks are also dependent on the complexity of software and hardware, as well as the number of systems. The IT Support group may seek guidance or report to IT Management.Job Responsibilities Provides first level technical computing support and related services to customers. Includes production control, computer software, hardware, and operating systems. Trains faculty and staff on multimedia equipment. Troubleshoots and resolves operational and technical issues utilizing standard procedures. Sets up, maintains, upgra