IT Operations Engineer - CUNY TV (IT Infrastructure Engineer 2) - Provisional

GENERAL DUTIES

This position encompasses professional and responsible highly technical consultative and/or administrative work unique to the design and engineering of complex datacenters, networks and cloud deployments. Under administrative direction of a university IT manager, with broad latitude for independent action or decision, is responsible for the development of comprehensive infrastructure solutions. Engineer and operate mission critical infrastructure and be responsible for the access and protection of sensitive data, systems, and networks. May lead a team or participate in a team in planning, designing, implementing, and maintaining datacenter and cloud operations that includes the management of IT facilities, network, security, telecommunications, servers, storage, and virtualization components.

There are three Levels of this title. Assignment Levels 2 and 3 may oversee multiple projects and supervise employees. This specification describes typical assignments for this title; related duties may be assigned as needed.

To view the complete job description, go tohttp://www.cuny.edu/about/administration/offices/hr/classified-civil-service/ccsjobs/and view the Job Description for IT Infrastructure Engineer.

CONTRACT TITLE

IT Infrastructure Engineer

FLSA

Non-exempt

CAMPUS SPECIFIC INFORMATION

CUNY TV, the City University of New York?s television station, has been educating and informing viewers for more than three decades, remaining committed to extending CUNY?s academic mission to offer lifelong learning opportunities to all New Yorkers. Established in 1985, CUNY TV reaches 7.3 million broadcast households in the New York metro area from its studios at the CUNY Graduate Center. CUNY TV is broadcast over the air on channel 25.3 and in the five boroughs via cable channels, Spectrum and Optimum on channel 75, RCN on channel 77 and Verizon FiOS on channel 30.

CUNY-TV is seeking for an experienced IT Operations Engineer to join our team. Reporting into the CUNY TV Chief Information Officer, the IT Operations Engineer will play a vital role in developing, designing, and implementing advanced IT infrastructure to support the CUNY TV broadcast environment. This includes maintaining the virtualization, storage, backup, and various monitoring application suites while ensuring compliance with security, privacy, and operational standards. This role also involves collaborating with internal IT teams around CUNY and third-party vendors to deliver robust and scalable technological solutions.

Key duties include, but are not limited to, the following:

• Design, deploy, monitor, and maintain core infrastructure systems, including:
• Cisco UCS + Dell based VMware 7.x/8.x environment
• TigerFS + Seagate + NetApp + Brocade Fibre Channel storage subsystem
• Veeam + PresSTORE backups (on-prem Spectra Logic LTO library and S3 compatible cloud)
• Solarwinds monitoring suite (including NCM and IPAM)
• APC power and environmental monitoring
• Various legacy Dell and HP servers (including iDRAC and iLO)
• Perform systems deployment and administration for both Windows and Linux systems.
• Apply software and system patches, updates and upgrades as needed.
• Maintain disaster recovery (DR) environment, failure/recovery testing.
• Maintain IT Run Book (SOP) documentation.
• Identify and escalate potential system issues or design flaws before they impact performance.
• Ensure all systems adhere to CUNY security and operational policies.
• Assist in drafting technical specifications for the procurement of IT systems and services and evaluate vendor submissions in response to RFPs, RFIs, and bids and provide recommendations.

NOTES :

1. Until further notice, this position is eligible for a hybrid work schedule.
2. An appointment to this Competitive title/position in the Classified Civil Service Title Series will be made with a Provisional status. Employees in provisional status must pass a competitive civil service examination and be appointed from a civil service list to remain in the title/position.

MINIMUM QUALIFICATIONS

1. A baccalaureate degree in computer science, engineering or a related field from an accredited college or university and five (5) years of satisfactory full-time experience in thedesign and engineering of complex datacenters, networks and/or cloud deployments; or

2. A baccalaureate degree from an accredited college or university and six (6) years of satisfactory full-time experience as described in "1" above; or

3. A high school diploma or its educational equivalent and ten (10) years of satisfactory full-time experience as described in "1" above; or

4. Education and/or experience which is equivalent to "1," "2" or "3" above. The following may substitute for some of the required experience required in "1," "2" or "3" above, as follows:

College education (undergraduate credits) may substitute for up to four (4) years of the required experience in "3" above on the following basis:

A. 30 to 59.9 semester credits substitute for 1 year of experience; or

B. 60 to 89.9 semester credits substitute for 2 years of experience; or

C. 90 to 119.9 semester credits substitute for 3 years of experience; or

D. 120 or more semester credits substitute for 4 years of experience.

Graduate credits in information technology, computer science or a related field may substitute for up to two (2) years of experience in "1" or "2" above on the following basis:

A. 15 to 29.9 graduate credits substitute for 1 year of required experience; or

B. 30 or more graduate credits substitute for 2 years of required experience.

Each of the following validcurrent certification(s) may substitute for one (1) year of the required experience in "1," "2" or "3" above:

A. Certified Information Systems Security Professional (CISSP) issued by ISC2; and/or

B. Certified Scrum Product Owner (CSPO) issued by Scrum Alliance; and/or

C. Cisco Certified Network Associate (CCNA) issued by Cisco; and/or

D. Cisco Certified Network Professional (CCNP) issued by Cisco; and/or

E. CompTIA Linux+ issued by CompTIA; and/or

F. CompTIA Network+ issued by CompTIA; and/or

G. Security+ issued by CompTIA; and/or

H. IBM Certified Solution Architect - Cloud Pak for Data issued by IBM; and/or

I. ITIL Foundation Certification issued by Axelos; and/or

J. Juniper Networks Certified Internet Associate (JNCIA) issued by Juniper Networks; and/or

K. Microsoft Certified: Azure Administrator Associate issued by Microsoft; and/or

L. NetApp Certified Data Administrator (NCDA) issued by any authorized organization approved by NetApp; and/or

M. NetApp Certified Storage Installation Engineer (NCSIE) issued by any authorized organization approved by NetApp; and/or

N. NetApp Certified Storage Installation Engineer (NCSIE) issued by any authorized organization approved by NetApp; and/or

O. Oracle Cloud Infrastructure Architect Professional Certification issued by Oracle; and/or

P. Red Hat Certified Engineer (RHCE) issued by Red Hat; and/or

Q. VMware Certified Professional (VCP) issued by VMware.

However, all candidates must have a high school diploma or its educational equivalent and at least three (3) years of experience as described in "1" above.

Assignment Level II or III

Level II: After meeting the Qualification Requirements above, an additional two (2) years of satisfactory full-time experience in thedesign and engineering of complex datacenters, networks and/or cloud deployments is required for Level II.

Level III: After meeting the Qualification Requirements aboveandthe Level II requirements, an additional two (2) years of satisfactory full-time experience in thedesign and engineering of complex datacenters, networks and/or cloud deployments is required for Level III (for a total of 4 years of experience above the Qualification Requirements).

English Language Proficiency : Demonstrated English language proficiency, including ability to speak, read, write, and understand English well enough to meet minimally acceptable performance standards set for job duties.

Motor Vehicle Driver License : A Motor Vehicle Driver license, valid in New York State, may be required for some, but not all positions.

Note: CUNY considers full-time work to be at least 35 hours per week. Part-time experience of at least 20 hours per week may be prorated by half and credited instead of,but not in addition to, full-time experience during the same period (e.g., two months of related work experience at 20-34 hours per week equates to one month of full-time related work experience.) Part-time experience of fewer than 20 hours per week cannot be credited at all.

OTHER QUALIFICATIONS

Preferred:

• 5+ years of experience in designing, developing, and implementing advanced IT solutions
• Ability to work with other IT teams and third party vendors
• Strong communication skills (verbal & written)
• Strong operational understanding of:
• IP networking & security (Cisco and Palo Alto Networks products, Active Directory and RADIUS authentication)
• System monitoring SNMP and Syslog monitoring solutions (Solarwinds)
• IP/FiberChannel storage (SMB, NFS)
• Backup solutions and best practices (Veeam, PresSTORE)
• Virtualization solutions (VMWare, Nutanix).
• Blade/Cluster computing solutions (e.g. Proliant Blade Center, Cisco UCS, Dell)
• Power Shell, Linux (bash), Python scripting skills a plus

COMPENSATION

Level 1: $105,827

Level 2: $115,190

BENEFITS

CUNY offers a comprehensive benefits package to employees and eligible dependents based on job title and classification. Employees are also offered pension and Tax-Deferred Savings Plans. Part-time employees must meet a weekly or semester work hour criteria to be eligible for health benefits. Health benefits are also extended to retirees who meet the eligibility criteria.

HOW TO APPLY

For full consideration, submit a cover letter and resume online via CUNY's web-based job system, addressing how your experience and credentials meet the responsibilities and qualifications outlined.

The direct link to the job opening from external sources is:

https://hrsa.cunyfirst.cuny.edu/psc/erecruit/EMPLOYEE/HRMSCG/c/HRS\HRAM\FL.HRS\CG\SEARCH\FL.GBL?Page=HRS\APP\JBPST\FL&Action=U&FOCUS=Applicant&SiteId=1&JobOpeningId=30666&PostingSeq=1

Current CUNY employees must apply through CUNYfirst Employee Self Service using their login credentials. After you login, click the Careers tile on the Employee Self Service Menu page to view job openings.

CLOSING DATE

Open until filled.

JOB SEARCH CATEGORY

CUNY Job Posting: Information Technology/Technical

EQUAL EMPLOYMENT OPPORTUNITY

CUNY encourages people with disabilities, minorities, veterans and women to apply. At CUNY, Italian Americans are also included among our protected groups. Applicants and employees will not be discriminated against on the basis of any legally protected category, including sexual orientation or gender identity. EEO/AA/Vet/Disability Employer.

Job ID

Location

Central Office

About CUNY City University of New York - System

The City University of New York provides high-quality, accessible education for more than 269,000 degree-credit students and 270,000 adult, continuing and professional education students at 25 campuses across New York City. The University is an integrated system of senior and community colleges, graduate and professional schools, research centers, institutes and consortia. From certificate courses to Ph.D. programs, CUNY offers postsecondary learning to students of all backgrounds. It provides the city with graduates trained for high-demand positions in the sciences, technology, mathematics, teaching, nursing and other fields. As CUNY has grown, the University also has strengthened its mission as a premier research institution, building an array of modern facilities and expanding the ranks of its world-class faculty. Throughout its history, the University has been an integral part of the city and state through partnerships with public schools, economic development initiatives, immigration aid and financial advice services and other community outreach programs. Today, CUNY faculty and staff continue to benefit New York City — as well as the entire nation — by serving as policy exper...ts to business and government, advisers to nonprofit institutions, civic organizations and community groups. Students, too, are strongly encouraged to experience the cultural, educational and community-based opportunities of the five boroughs, through a network of internships and fellowships, to embracing the city as their campus.

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