Job DescriptionBemidji State University (BSU) and Northwest Technical College (NTC) invite applicants to join our Information Technology Services (ITS) team as a Classroom Technology Manager.The Classroom Technology Manager designs, implements, supports and maintains inventory for Bemidji State University (BSU) and Northwest Technical College (NTC) classroom technology, including the application of educational technology resources, classroom presentation technologies, hyflex classrooms, Zoom rooms, and campus digital signage. The Classroom Technology Manager is also responsible for educating and training faculty, students, and staff in the use of classroom and educational technology, and for coordinating and overseeing special events on campus requiring technology assistance..Responsibilities of the Classroom Technology Manager include: Providing timely support and maintenance for classrooms and conference rooms with installed technology. Supported by the accurate and detailed use of ITSM tools, they will define, research, analyze, and document problems to determine the appropriate course of action for rapid resolution. Providing support for meetings, conferences, and other campus events. Proactively working with event coordinators to provide technical support for meetings, conferences, and other campus events. Using the event management system and ITSM tools, ensuring that equipment is available, delivered, tracked, and set up in locations as needed.Percent of Time:40%Using comprehensive record keeping, maintaining a detailed inventory of all equipment, and ensuring adequate spare parts are kept on hand. Ensuring all security updates and maintenance schedules for all classroom and conference room equipment are applied in a timely manner. Maintaining positive and cooperative relationships with various vendors, assisting with repairs and in new equipment installations or upgrades.Percent of Time: 25%Educating and training faculty, students, and staff in the use of classroom and educational technology. This position creates clear, coherent, and concise documentation which includes instructions to use equipment, troubleshooting guides, and best practices.Percent of Time: 15%Coordinating with Campus Leadership, Information Technology Services, and other applicable departments, the Classroom Technology Manager ensures that long-term modifications to technology infrastructure at Bemidji State University and Northwest Technical College are made to support the academic technology plan and the comprehensive security plan. Also assisting with identifying and resolving physical, programmatic, and communication barriers that prevent individuals with disabilities from accessing services and opportunities in the classroom.Percent of Time:10%Professional development and continuous improvement will be obtained by attending conferences or participating in training classes, acquiring knowledge of current technology trends by reviewing trade publications and software and hardware documentation, and participating in professional IT organizations through personal attendance, e-mails, and newsletters.Percent of Time: 5%Performing other duties as assigned to ensure the smooth functioning of the department and maintaining the reputation of the organization as a viable business partner.Percent of Time:5%Minimum QualificationsThree (3) years of experience providing technical support in a higher education environment.Advanced computer hardware, software and networking knowledge sufficient to analyze, troubleshoot, and recommend solutions to problems.Working knowledge of classroom technologies, including smart boards, lecture capture and video streaming devices, audio and video conferencing systems, and mobile device integration sufficient to coordinate, analyze, troubleshoot, and recommend solutions to problems.Able to analyze, plan, design, develop, implement and maintain a complex classroom technology environment.A demonstrated commitment to the principles of diversity, equity, inclusion, and anti-racism.Ability to establish priorities on multiple projects to meet deadlines while paying attention to details.Ability to lead and work as part of a team, as well as independently toward assigned goalsPreferred QualificationBachelor?s degree in instructional media and technology or a similar degree.Three (3) years of experience providing Classroom technology support in a higher education environment.Crestron or Extron programing experience.Demonstrated skills with critical and strategic thinking, planning, project management, and problem-solving.Demonstrated written and verbal communication skills sufficient to write technical documentation in a concise manner and convey technical information using non-technical language.Administrator or report writer experience in an event management system.Committed to student well-being, academic success, and inclusive learning.Other RequirementsAll applicants must be able to lawfully accept employment in the United States at the time of an offer of employment.Official transcript(s) must be provided to Human Resources upon hire.Employment for this position is covered by the collective bargaining agreement for the Minnesota Association of Professional Employees (MAPE), which can be found at https://mn.gov/mmb/employee-relations/labor-relations/labor/mape.jspIn accordance with the Minnesota State Colleges and Universities (MinnState) Vehicle Fleet Safety Program, faculty and staff driving on college/university business, who use a rental or state vehicle, shall be required to complete a vehicle Use Agreement form and conform to MinnState's vehicle use criteria and consent to a motor vehicle records check annually.BSU and NTC are tobacco free workplaces (see policy)Work Shift (Hours / Days of work)Unlimited Full-time; Monday ? Friday 8:00 a.m. ? 4:30 p.m.Pay RangeDepends on qualifications; current pay range is $32.89 ? $54.06 per hour.Internal Bid Process - Open for Bids from eligible MAPE members from 7/7/2025 ? 7/14/2025. Any current employee interested in this position and eligible to bid should submit a Bid Application by 4:30 p.m. on Monday, July 14, 2025, to Mary Miller in the HR office at mary.miller@bemidjistate.edu. The bid form may also be found on the Human Resources website.Telework (Yes/No)Telework currently not available for this position.Inquiries about the position:Theresa Eckstein, Technology Support SupervisorPhone: 218-755-4020Email: theresa.eckstein@bemidjistate.eduIf you have general questions about this posting or submitting an application, contact Mary Miller at mary.miller@bemidjistate.eduAboutUNIVERSITY / COMMUNITYWHY BEMIDJI:It?s more than a job. It?s an opportunity for the extraordinary.On the idyllic shores of Lake Bemidji, cradled among the limitless natural beauty of the North Woods and neighbored by Minnesota?s three largest Indigenous nations, Bemidji State University and Northwest Technical College offer opportunities for the extraordinary.Bemidji State University has been ranked as one of the top 30 public institutions in the Midwest region by U.S. News World Report each year since 2019. BSU offers its diverse student body a comprehensive spectrum of opportunities with nearly 120 undergraduate degrees and emphasis areas in more than 50 areas of study, 14 pre-professional programs, and 14 graduate programs and certificates.As Bemidji State continues its second century of service, our vision is simple: we educate people to lead inspired lives. To achieve this, BSU centers diversity, equity and inclusion as a core value and strives to create a campus culture in which all members are free to be their authentic selves. BSU also proactively engages with Indigenous communities in northern Minnesota and nationwide toward its goal of becoming a destination university.Northwest Technical College, one of only three pure technical colleges remaining in Minnesota, helps around 1,000 students align their education with their employment goals. NTC offers more than three dozen certificates, diplomas, and degrees in five career paths. For more than 50 years, NTC has prepared students for fulfilling careers in well-paying, in-demand fields. NTC's accessible, affordable, hands-on programs also help employers meet their ever-growing need for a highly skilled workforce. With an open-enrollment policy and affordable tuition, NTC meets students where they are with a convenient mix of on-campus, online, and hybrid courses.BSU and NTC are members of the Minnesota State system of colleges and universities, the third-largest system of higher education institutions in the United States. The schools share a unique alignment, with administration and student services generally having dual responsibilities to serve both campuses. Through this alignment, NTC students can take advantage of services, support, activities, and opportunities at BSU that expand and enhance their college experience ? such as full access to BSU?s library and the ability to live in BSU?s on-campus resident housing.For the first time, a joint strategic planning process will guide the future directions for both institutions. The schools are pursuing four shared strategic priorities: student success, the Nisidotaading initiative, northern distinction, and telling our story. These priorities will serve as the foundations for master planning processes for facilities, academic programs, fundraising, information technology, intercollegiate athletics, and diversity, equity, and inclusion, among others.The Nisidotaading initiative ? named for an Ojibwe phrase meaning ?building mutual understanding? ? is creating a statewide center of excellence. It will develop communities of practice meant to help Minnesota State colleges and universities better educate their campus communities on historical trauma and lived experiences of their Indigenous populations, and how to most effectively guide Indigenous students toward their educational goals. In addition, BSU is the first university in the United States to expose all of its students to a course on Indigenous people before graduation.Bemidji State University acknowledges that it is located on land and water that is the current and ancestral homeland of the Ojibwe and Dakota. We acknowledge the painful history of genocide, forced assimilation, and efforts to alienate the Indigenous inhabitants from their territory here. We honor and respect the many diverse Indigenous peoples still connected to this land, retained tribal sovereignty, treaty rights, and cultural resilience. Indigenous people are spiritual and physical caretakers of this land to which we all belong. Bemidji State University respects these sacred lands, stands with the community members from these Nations, and will fight injustice in all its forms.At Minnesota State, the work we do is more than just a job. In their pursuit of purpose, connection, and growth, our employees play a critical role on our campuses. They develop policies, provide essential services, and work to improve the well-being and quality of life for our students and for all Minnesotans. Minnesota State is committed to equity and inclusion, and we invest in our employees by providing benefits, support resources, and training and development opportunities. Unlock your potential through possibility.The City of BemidjiBemidji State University and Northwest Technical College lie amid the lakes and forests of northern Minnesota. Bemidji State occupies a wooded campus along the western shore of Lake Bemidji while Northwest Technical College lies just three miles east, near Bemidji?s robust industrial district.?The city sits between Minnesota?s three largest American Indian tribal nations: the Leech Lake Band of Ojibwe, the Red Lake Nation and the White Earth Nation. When settling the Bemidji area in 1750, the Ojibwe people named the lake Bemidjigamaag, which means ?a lake with crossing waters? as the Mississippi River flows in from the south and exits on the east. Today, a city proper with a population of around 15,000 serves as a regional economic and cultural hub for about 100,000 Minnesotans.Located just minutes away from a thriving downtown Bemidji, both the BSU and NTC campus communities have convenient access to affordable restaurants, fine-dining experiences, cozy coffee shops, grocery stores ? including a natural foods co-op ? city parks, and nearly unlimited outdoor recreational opportunities. Small, locally-owned shops and art sculptures line Bemidji's downtown streets, while national chains are also found in and around the area.?The historic Paul Bunyan Playhouse has a calendar of classic shows, restaurants offer weekly live music performances, the First Friday Art Walk provides a tour of new monthly art exhibits, and annual festivals bring the community together throughout the year.?Additionally, the North Woods setting means students, staff, and faculty have a variety of activities available at their fingertips year-round. With more than 400 lakes ? and a 240-acre research forest owned by BSU ? within 25 miles of the city, there is easy access to kayaking, canoeing, swimming, boating, paddle boarding, hunting, hiking, biking, foraging, fishing, and more. An expansive network of?multi-use trail systems is available for running, cross-country skiing, single-track or fat-tire biking, and skijoring. Further, downhill skiing, snowboarding, and tubing lie just north of Bemidji at the Buena Vista Ski Area.Bemidji is also near two of Minnesota?s 66 state parks:?Lake Bemidji State Park, which sits along Lake Bemidji?s northern shore, and Itasca State Park, home to the majestic Mississippi River Headwaters. Both parks are popular recreational and camping destinations where locals and tourists gather for sailing, swimming, and fishing during the summer months, and?skating, hockey, curling, and?yes?more fishing in the winter.?Of course, no tour of Bemidji is complete without a visit to ? and a selfie with ? its two most famous residents: the iconic statues of Paul Bunyan and his trusty companion, Babe the Blue Ox. The famed duo, which has greeted visitors to Bemidji since 1937, is on the National Register of Historic Places and was once ranked by Kodak as the second most-photographed statue in America.For further information, visit our websites at: http://www.bemidjistate.edu and https://www.ntcmn.eduReview a special report on how this former lumber town has rebuilt itself as a high-speed, regional center of enterprise at Bemidji 2.0Other Resources:Visit Bemidji ? https://www.visitbemidji.com/218 Relocate / Greater Bemidji ? https://www.218relocate.com/Bemidji Area Chamber of Commerce ? https://www.bemidji.org/Explore Minnesota ? https://www.exploreminnesota.com/article/top-things-to-do-bemidji?Statement of NoticeBemidji State University and Northwest Technical College prohibit discrimination and sexual violence of any kind. Contact the Center for Civil Rights Investigation Office if you have concerns regarding discrimination and/or sexual violence. Per Minnesota State System Procedure 1B.3.1, all universities and colleges must provide contact information of their Title IX Coordinator.Megan Zothman, Campus Human Resources Officer Title IX CoordinatorEmail: TitleIX@bemidjistate.edu or Megan.Zothman@BemidjiState.eduPhone: (218) 755-25021500 Birchmont Drive NE, Deputy Hall, Room 335, Bemidji, MN 56601

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