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Posted: 28-May-25
Location: Charleston, South Carolina
Type: Full Time
Salary: $23/hour
Internal Number: T202508
Temporary IT Infrastructure Technician (F/T*)
Posting Details
| POSTING INFORMATION | |
| Internal Title | Temporary IT Infrastructure Technician (F/T*) |
| Department | Infrastructure |
| Minimum Requirements | Associates degree or High School diploma and two years network and computer installation experience, or any equivalent combination of education, training, and experience. Experience in a call support center environment is preferred. Proficient knowledge with PCs, Macs, network devices, printers, projectors & other computer and A/V peripherals. Proficient analyst, technical & troubleshooting skills. Candidates with an equivalent combination of experience and/or education are encouraged to apply. |
| Required Knowledge, Skills and Abilities | Knowledge of campus applications (MS Office, Outlook, and e-mail clients.) Must have knowledge of networks with Ethernet, wireless & other network protocols. Knowledge of Audio and Visual equipment as it relates to projection, audio and switching equipment. Excellent customer service, communication, verbal, written, & interpersonal skills. Ability to follow procedures and keep accurate records. |
| Additional Comments Regarding Position | Ability to lift, move and adjust up to 40 lbs of equipment. May require nights and weekend work. Some overnight travel may be required. May be required to carry and respond to after hours. |
| Special Instructions to Applicants | Please complete the application to include all current and previous work history and education. A resume will not be accepted nor reviewed to determine if an applicant has met the qualifications for the position. **Pay rate is commensurate with education/experience which exceeds the minimum requirements. Offers of employment are contingent upon a successful background check. |
| Hours Per Week | 37.5 |
| Pay Rate | **$23.00/hour |
| Posting Date | 05/28/2025 |
| Closing Date | 06/11/2025 |
| Benefits |
|
| Open Until Filled | No |
| Posting Number | T202508 |
| EEO Statement | The College of Charleston is an equal opportunity employer and does not discriminate against any individual or group on the basis of sex, gender (including gender identity and/or expression), pregnancy, race, religion, color, national origin, age, disability, military or veteran status, sexual orientation, genetic information, and other classifications protected by applicable federal, state, and local laws. For more information, please visit eop.cofc.edu. |
| Quicklink for Posting | |
Job Duties
| Job Duties | |
| Activity | Serves to support and maintain PC/ Wired and Wireless, and Audio and Visual technologies through the campus. Use remote tools to troubleshoot A/V and network equipment. Escalates issues when the scope of problems warrant. Initiates and maintains consistent communication about the status of equipment/system with customers, team members and vendors. Troubleshoots & resolves computer problems with PC’s, Macs, printers, network hardware, cables, etc. using remote tools and working in classrooms and common areas. Provide consultation, technical expertise & installation services to faculty for classroom and lab use. |
| Essential or Marginal | Essential |
| Percent of Time | 50 |
| Activity | Works with A/V Integration team in equipment configurations for installations, including Audio and Video equipment for classrooms, TV mounts, projection equipment, and related hardware. |
| Essential or Marginal | Essential |
| Percent of Time | 20 |
| Activity | Install, troubleshoot, & repair connections to the campus wireless and wired network at the access layer through remote tools. |
| Essential or Marginal | Essential |
| Percent of Time | 10 |
| Activity | Implement and support policies and procedures of the IT department. This includes Security and antivirus initiatives. Assist with IT project implementations. |
| Essential or Marginal | Essential |
| Percent of Time | 10 |
| Activity | Maintain accurate inventory of hardware and equipment through designated applications. Maintain order and security of designated surplus equipment through proper channels with proper documentation. |
| Essential or Marginal | Essential |
| Percent of Time | 10 |