Located in Boston and the surrounding communities, Dana-Farber Cancer Institute is a leader in life changing breakthroughs in cancer research and patient care. We are united in our mission of conquering cancer, HIV/AIDS and related diseases. We strive to create an inclusive, diverse, and equitable environment where we provide compassionate and comprehensive care to patients of all backgrounds, and design programs to promote public health particularly among high-risk and underserved populations. We conduct groundbreaking research that advances treatment, we educate tomorrow's physician/researchers, and we work with amazing partners, including other Harvard Medical School-affiliated hospitals.

POSITION SUMMARY:

This Senior IS Project Manager will provide strong project management knowledge and proven experience for the IS department and the institute. The focus of this position is to serve as a senior project manager for medium to large-scale Radiation Oncology IS and clinical operations projects, including new collaboratives and strategic initiatives. The incumbent will assist the Radiation Oncology & IS departments in project design; aid in the periodic review and auditing throughout a project?s lifecycle; and guide projects in process content, application of tools, and knowledge management. This role will be responsible for coordinating resources to understand the business and technical requirements, including workflow design/use cases to plan technical solutions for the Radiation Oncology operations department. The Senior Project Manager ensures that the project is completed on time, within scope and within budget.

Incumbent will report to the Dana-Farber Cancer Institute (DFCI) Director, Technology Strategy and Solutions for Radiation Oncology in the Information Services (IS) department.

This role will work closely with a multi-disciplinary team, including IT technical staff, business analysts, clinical staff, institute leaders and external vendors/teams throughout each project, and will manage feasibility, scope, requirements, and schedules to ensure project success. The Radiation Oncology Information Systems team works solely to support the complex and technologically advanced Radiation Oncology Department at Dana-Farber Cancer Institute and associated satellite and outreach sites.

Project Management Responsibilities and Duties in addition to the Primary Duties and Responsibilities listed below:

• Collaborate with the business and IS leadership in vendor selection, resource allocation, project prioritization, risk analysis and mitigation, implementation, testing, training, and project closeout
• Become familiar with associated business processes, strategic goals, and systems
• Navigate and comply with DFCI policies and procedures - finance/budget, infrastructure, human resources, legal and compliance, etc.
• Identify, prepare, and coordinate all necessary documentation
• Direct cross-functional team resources, manage conflict, and escalate problems to management as needed
• Ensure quality assessment is performed throughout the project, leading to high customer satisfaction
• Adherence to the Dana Farber Cancer Institutes Project Management methodologies and procedures.   

Knowledge, Skills, and Abilities Requred in addition to the Knowledge, Skills, and Abilities Required listed below:

• Ability to manage multiple projects simultaneously
• Strong project management and productivity tools experience, including Smartsheet, MS Project, Word, Excel, Visio, QuickBase, and collaboration software (ex: SharePoint, Microsoft Teams, Workfront)
• Experience with managing organizational change
• Willing to serve as a role model to colleagues and junior staff
• Polished customer service skills, especially negotiation/persuasion
• Ability to prioritize tasks, motivate staff, and achieve goals and objectives
• Autonomous decision-making whenever needed, as well as group consensus facilitation
• Proven analytic and problem-solving skills
• Demonstrated creativity on process improvement initiatives

Additional Working Conditions: 

• Remote and office environment with travel between patient care areas and local outreach sites; limited patient contact. Regional travel between Collaborative sites with possible international travel as needed. Office/on site travel required as projects and support dictate.  

PRIMARY DUTIES AND RESPONSIBILITIES:

• Manages project throughout full lifecycle with respect to scope, schedule, cost and quality. Utilizes recognized project management methodology
• Coordinates and track project resources across multi-disciplinary teams
• Manages technical teams? work, tasks, dependencies alongside stakeholders? requirements and expectations
• Drafts and finalizes the project charter with stakeholder input
• Collaborates with the business in needs definition, business assessment, and requirements gathering
• Establishes success metrics with project constituents
• Tracks, manages and communicates key issues and risks with transparency
• Provides regular project communication updates to core IT team and broader stakeholder groups
• Coordinates and leads project team meetings, facilitating collaboration, prioritization and guiding issue resolution
• Provides regular written status reports to project team and other stakeholders
• Facilitates use case development and workflow mapping sessions
• Oversees technical specification development including platform infrastructure, integration and application components
• Manages and track outcomes of technical testing execution
• Oversees go-live resource coordination and support schedules
• Oversees and tracks IT related budget activities for the project

KNOWLEDGE, SKILLS, AND ABILITIES REQUIRED:

• Proficient in Microsoft Office applications and scheduling tools (e.g., Microsoft Project or Smartsheet)
• Proficient in initiating, planning and executing projects
• Knowledge of project management methodologies and their benefits and application for different projects including agile, scrum and waterfall
• Understanding of the technology development cycle: Requirements, Design, Development, Testing, Go-live planning and execution preferred
• Excellent verbal and written communication skills with the ability to communicate effectively with all levels of the organization - executive leadership, senior managers, technical staff and potential end users
• Ability to draft project charter & manage schedule, risks, issues, budget, status reports
• Ability to work with a high degree of flexibility and fluidity - adaptable to changing environment and priorities with ability to manage project and project team through the changes
• Demonstrated ability to direct and manage human-centered product design, development and testing from inception through launch
• Ability to (act as Agile Product Owner) understand end user needs, set strategy, evaluate ideas, define releases, prioritize features, etc.
• Ability to (act as Scrum Master) manage a Kanban board, backlog and regular releases

MINIMUM JOB QUALIFICATIONS:

• Bachelor?s degree; Master?s degree preferred
• 8 years of project management experience, preferably in healthcare or information technology
• Experience managing medium to large projects (project teams of 12-20 people)
• Experience in healthcare industry, business process improvement and client management for agency/consulting
• Certified Scrum Master preferred
• Project Management Professional (PMP) certification preferred

At Dana-Farber Cancer Institute, we work every day to create an innovative, caring, and inclusive environment where every patient, family, and staff member feels they belong.  As relentless as we are in our mission to reduce the burden of cancer for all, we are equally committed to diversifying our faculty and staff.  Cancer knows no boundaries and when it comes to hiring the most dedicated and diverse professionals, neither do we. If working in this kind of organization inspires you, we encourage you to apply.

Dana-Farber Cancer Institute is an equal opportunity employer and affirms the right of every qualified applicant to receive consideration for employment without regard to race, color, religion, sex, gender identity or expression, national origin, sexual orientation, genetic information, disability, age, ancestry, military service, protected veteran status, or other characteristics protected by law.

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