Position Purpose: 

The IT Specialist provides high-level information technology services and support for Teton Science Schools. 

Qualifications: 

• Bachelor's Degree and/or current information technology certifications (MCSE, CCNP, A+, Network+, Security+) with 3 years of experience preferred 

• Problem-solving and project management skills, and the ability to work with colleagues and vendors to improve and refine technology infrastructure 

• Experience managing information technology systems in an organizational setting 

• Experience with setup and administration of networks and networking equipment

• Experience using and managing Google Workspace and Microsoft Office Apps

• Experience managing Microsoft Active Directory

• Experience providing service to colleagues and customers via telephone, chat, email, and in-person interactions

• Experience administering cloud-based applications

Working Conditions & Physical Requirements: 

• Able to communicate effectively with colleagues and customers over different channels including phone calls, chat, video calls, email, helpdesk software, and in-person interactions

• May be expected to work evenings, weekends, or overtime to support special projects, events or emergencies

• Must be able to bend/stoop/reach and lift up to 50 pounds; able to climb stairs and ladders; able to crawl and maneuver through tight spaces

• Primarily based at Jackson Campus of Teton Science Schools with travel to TSS campus locations in Victor, Wilson, Kelly, and Moose. 

Responsibilities: 

Tech Support 

• Provides first-level user support for technology users at TSS 

• Configures, deploys, manages, repairs, and recycles computers, phones, printers, network equipment, projectors, audio equipment, and other technology for TSS employees and students

• Facilitate onboardings and trainings for employees and students

• Manages the organization’s computer and technology inventory 

• Supports technology and audio-visual equipment in classrooms and at events 

• Manages user accounts and policies for Google Workspace for Education, Active Directory, and other applications

• Assists with implementation and enforcement of IT security policies, including account security, device management, and user education

Planning and Research 

• Conducts research to identify potential applications for new and emerging instructional technologies

• Reviews and evaluates new developments in technology to support administrative and programmatic needs 

• Creates, maintains, and updates documentation and training resources

 One TSS Responsibilities 

• Works collaboratively across departments to ensure that technology supports organizational goals and aligns with TSS's mission.

• Participates in Hands-to-Work community responsibilities, including weekly cleaning of shared spaces.

• Actively contributes to and practices TSS values.

This job description is not meant to state or imply that these are the only duties performed by the employee occupying this position. Employees will be required to follow any other job-related instructions and to perform other job-related duties requested by their manager in compliance with federal and state laws. 

About Teton Science Schools

Teton Science Schools' (TSS) mission is to inspire curiosity, engagement and leadership through transformative place-based education. TSS is an organization in northwest Wyoming and Idaho comprised of six program areas sharing a common vision of education. TSS is deeply rooted in the outdoors as place anchors and enriches our understanding of the world. Our organization has educated, trained and inspired thousands of children, youth and adults, bringing them together through the study of place-based education. We serve students from across Wyoming, the Intermountain West, the nation and around the world.

Connections working at Teton Science Schools