Metro’s mission is to provide a world-class transportation system that enhances the quality of life for all who live, work, and play within LA County.
Description
This position is responsible for directing and overseeing non-sworn transit security officers within the System Security and Law Enforcement Department. It supervises and provides professional and technical guidance to transit security personnel within designated areas of responsibility.
Recruitment Timelines: Exams are projected to be scheduled for the week of 8/11/2025, and interviews are projected to be scheduled for the week of 8/25/2025. These dates are subject to change. We encourage you to monitor your governmentjobs.com profile and emails for the latest updates.
Examples of Duties
Plans and directs security activities and evaluates staff
Assist in the development of major security initiatives, implementation of security program procedures, and daily operations
Assist with the implementation of ordinances, rules and regulations, objectives, policies, procedures, and work standards to further departmental goals
Provides recommendations on the selection of assigned personnel and ensures training and professional development
Prepares, communicates and interprets department policies, processes, and procedures
Motivates and monitors productivity of assigned staff
Assist with planning and developing security program/deployment enhancements to respond to new security threats
Responds to the needs of Metro and the community
Consults and collaborates with agency internal and external partners/staff/consultants/unions on matters regarding security operations
Conducts investigations and disciplinary or grievance hearings and recommends solutions
Prepares various, periodic, and comprehensive reports regarding security-related activities and issues
Represents Metro in meetings with representatives of other law enforcement and governmental agencies, professional, business and community organizations, and the public
Monitors developments related to department service procedures, techniques, and equipment; evaluates their impact upon department operations and recommends policy, procedural and equipment improvements
Works closely with department leadership and provides support
Contributes to ensuring that the Equal Employment Opportunity (EEO) policies and programs of Metro are carried out
May be required to perform other related job duties
This is an At-Will position and employee serves at the pleasure of the hiring authority
(AW)
Metro is an Equal Opportunity Employer and does not discriminate on the basis of race, color, creed, ancestry, national origin, gender, marital status, sexual orientation, religion, age, veteran status, or disability. Learn more about Metro’s Equal Employment Opportunity Program. Metro does not deny participation in the application process to anyone with prior justice system involvement, in line with Fair Chance hiring practices.
Selection Procedure
Applicants who best meet job-related qualifications will be invited to participate in the examination process that may consist of any combination of written, performance, or oral appraisal to further evaluate job-related experience, knowledge, skills and abilities.
Application Procedure
To apply, visit Metro's website at www.metro.net and complete an online Employment Application.
Computers are available to complete online Employment Applications at the following Metro location:
METRO Headquarters, Employment Office
One Gateway Plaza
Los Angeles, CA 90012
Telephone: (213) 922-6217 or persons with hearing or speech impairments can use California Relay Service 711 to contact Metro.
All completed online Employment Applications must be received by 5:00 p.m. on the closing date. Late applications will not be considered.
*Open to the public and all Metro employees
This job bulletin is not to be construed as an exhaustive list of duties, responsibilities, or requirements. Employees may be required to perform other related job duties.
Employer Los Angeles County Metropolitan Transportation Authority (CA)
A combination of education and/or experience that provides the required knowledge, skills, and abilities to perform the essential functions of the position. Additional experience, as outlined below, may be substituted for required education on a year-for-year basis. A typical combination includes:
Education
Bachelor's Degree in Business, Public Administration, Public Policy, Criminal Justice, Industrial Security or other related field
Experience
Five years of relevant management-level experience in law enforcement, or industrial or military security; experience and training in transportation security, experience in public transit operations or commercial transportation, and experience working with multiple law enforcement jurisdictions preferred
Certifications/Licenses/Special Requirements
A valid California Class C Driver License or the ability to utilize an alternative method of transportation when needed to carry out job-related essential functions
Valid Security Card issued by the Bureau of Security and Investigative Services preferred
Requires good physical condition with complete mobility and sensory abilities – adaptive devices not excluded
May be required to travel to various locations
May be required to work irregular hours
Must have normal color vision – adaptive devices not excluded
May be exposed to weather and physical hazards
Essential Knowledge
Knowledge of (defined as a learned body of information that is required for and applied in the performance of job tasks)
Theories, principles, and practices of public administration, public policy, management and public transportation, and industrial security or law enforcement
Firearm safety
Applicable federal, state, and local laws, rules, and regulations on law enforcement/security and risk management
Applicable business software applications
Cultural competence and anti-bias strategies in law enforcement or transportation security
Skill in (defined as the proficient manual, verbal, or mental utilization of data, people, or things)
Planning, organizing, and directing the work of staff and contracted service vendors
Analyzing situations, identifying problems, implementing solutions, and evaluating outcomes
Exercising sound judgment and creativity in decision making
Communicating effectively orally and in writing
Interacting professionally with various levels of Metro employees, outside representatives, and the public
Serving as a liaison between multiple organizations
Ability to (defined as a present competence to perform an observable behavior or produce an observable result)
Plan, organize, assign, direct, review, and evaluate the work of assigned staff
Select, supervise, train, mentor, and motivate assigned staff
Understand, implement, and interpret policies, procedures, rules, regulations, laws, contracts, budgets, labor/management agreements, goals, objectives, and work standards
Analyze complex problems, evaluate alternatives, and make creative recommendations
Develop operations plans to guide security deployments, meet strict deadlines, and follow clear instructions
Exercise initiative and have independent judgement within general policy guidelines
Establish and maintain effective working relationships with those contacted in the course of the work
Represent Metro effectively in meetings and various audiences
Prepare clear, concise, and competent reports, correspondence, and other written materials
Travel to offsite locations
Demonstrate leadership and accountability to ensure equitable outcomes through fair and just application of policies and procedures
Understand and communicate in English - read, write, speak, or equivalent
Special Conditions
The physical demands described are representative of those that must be met by the employee to successfully perform the essential functions of this job. Metro provides reasonable accommodation to enable individuals with disabilities to perform the essential functions.
Working Conditions
Typical office situation
Close exposure to computer monitors and video screen
Exposure to bodily fluids and waste
Exposure to hostile and armed criminal suspects
Exposure to infectious material/diseases
Exposure to moving machinery and/or vehicles
Exposure to physical and verbal abuse by clients/customers and/or general public
Exposure to outdoor weather including extreme heat, cold, dampness and/or humidity
Extensive safety training and/or use of protective devices and personal protective gear
Work irregular hours, split shifts, weekends, holidays, or 24-hour-a-day on-call assignments
Work after designated regular hours in case of special assignments or emergencies
Local travel
Physical Effort Required
Sitting at a desk or table
Operate a telephone or other telecommunications device and communicate through the medium
Type and use a keyboard and mouse to perform necessary computer-based functions
Standing
Walking
Bending or twisting at the neck, waist and/or knees
Smelling
Pushing and/or pulling
Lifting or carrying
Climbing (e.g., ladders, scaffolds, stairs, poles, into vehicles, etc.)
Safely use sharp objects and tools
Communicating through speech in the English language required
Good distance vision and/or depth perception to judge distances
Color recognition (e.g., distinguishing wires, resistors, containers, light signals, etc.)
Adaptive devices and equivalent facilitation will be considered
